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PBX Phones

Suppliers of PBX phone systems and hardware. Research PBX system vendors offering private branch exchange software, phones, and other PBX equpiment. Select a PBX telephone system that fits your business communcation needs.
IP PBX Phone System
Business Phone System includes VoIP capabilities. All Hardware Included. 24/7 Support. Top Rated by PC Magazine and Others. Free Quote!
Home | Products | FAQ | Contact Us
www.fonality.com
XO PBX Solutions
Fully Managed Voice and Data Solutions for Your Business.
www.xo.com
PBX Phones
Buys and sells refurbished, new, and used PBX Phones. Search and buy or sell Avaya, Aastra, and Nortel PBX Telephone Systems.
Avaya Phones | Nortel Phones | Aastra Phones | Request Quote
www.networkliquidators.com
Virtual PBX from $9.99/m
With Voicemail & Internet Fax. Add Up To 100 Ext. Instant Activation!
www.RingCentral.com/FREE_TRIAL
PBX Phone Systems
Research Phone System Types, Prices Suppliers & Buying Advice - Free!
BusinessTelecomBuyer.com
PBX Phone Systems - CA
Easily Compare Prices & Save. Find the Best Deal & Save Today!
PBXSystems.BuyerZone.com
Avaya IP Telephony
Enhance your business with IP Telephony & SIP Solutions
www.avaya.com
Keep Your Overhead Low with Affordable VoIP PBX Phones
Project a big company image while keeping costs down. Vocalocity VoIP PBX doesn't require equipment or contracts, & set up takes minutes. Call now!
Vocalocity.com
PBX Phones - VoIP through Dell
Voice Over IP Offers Tangible Value to Small and Medium Businesses.
www.Dell.com/SmallBusiness
Award Winning PBX System
Small Business Phone System. 15-500 Employees? Try Fonality.
Fonality.com/PBX
PBX Phone Systems
Get Matched to Multiple Vendors Easily Compare Quotes-No Obligation
www.B2B-Exchange.com/Phone_Systems
Pbx
IP Telephony can work for your biz. Run the numbers w/ our free tool
www.Nortel.com
Listings
Avaya IP Telephony
Enhance your business with IP Telephony & SIP Solutions
www.avaya.com (Paid)
Comuniq
Develops PC-based telephony products such as PBX, call centers, voice mail, interactive voice response (IVR), IP telephony, fax, soft modems and ISDN routers. Headquartered in Norway.
www.comuniq.com
Dataprobe, Inc.
Manufacturer of switches, line maximization gear, dial line and data converters, line bridges, network restoral equipment, stunt boxes, back-up systems, private branch exchange equipment, alarm systems, A/C power switches; and provider of custom...
www.dataprobe.com
Harris Digital Telephone Systems
An international communications equipment company focused on providing product, system, and service solutions. Provides wireless, broadcast, government, and network support products and systems for global communications markets.
www.harris.com
Inter.Network.Group, Inc.
Manufacturer of PBX/CO peripheral equipment used by international and domestic hotels; and an answering supervision system that provides information on call completion. Products are sold to the communications industry. This company was capital...
www.internetworkgroup.net
IP PBX Phone System
Business Phone System includes VoIP capabilities. All Hardware Included. 24/7 Support. Top Rated by PC Magazine and Others. Free Quote!
Home | Products | FAQ | Contact Us
www.fonality.com (Paid)
Keep Your Overhead Low with Affordable VoIP PBX Phones
Project a big company image while keeping costs down. Vocalocity VoIP PBX doesn't require equipment or contracts, & set up takes minutes. Call now!
Vocalocity.com (Paid)
PBX Phones
Buys and sells refurbished, new, and used PBX Phones. Search and buy or sell Avaya, Aastra, and Nortel PBX Telephone Systems.
Avaya Phones | Nortel Phones | Aastra Phones | Request Quote
www.networkliquidators.com (Paid)
PBX Phones - VoIP through Dell
Voice Over IP Offers Tangible Value to Small and Medium Businesses.
www.Dell.com/SmallBusiness (Paid)
Telrad Networks
Manufacturer of telecommunications equipment to businesses, public institutions and telephone companies. Based in Israel with North American headquarters located in Woodbury, New York.
www.telradusa.com
Unlimited Systems Corp., Inc.
Manufacturer of computer PBX interface equipment. The equipment is designed to allow fax modems to share one telephone line along with the computer and telephone. Products are sold to multiple industries. This company was capitalized by priva...
www.konexx.com
XO PBX Solutions
Fully Managed Voice and Data Solutions for Your Business.
www.xo.com (Paid)
  • Comdial
  • Lucent Technologies Inc.
  • MCK Communications
  • Nortel Networks
Virtual PBX from $9.99/m
With Voicemail & Internet Fax. Add Up To 100 Ext. Instant Activation!
www.RingCentral.com/FREE_TRIAL
PBX Phone Systems
Research Phone System Types, Prices Suppliers & Buying Advice - Free!
BusinessTelecomBuyer.com
PBX Phone Systems - CA
Easily Compare Prices & Save. Find the Best Deal & Save Today!
PBXSystems.BuyerZone.com

Guide to Private Branch Exchange (PBX) Phone Systems

Improve customer satisfaction and productivity with a powerful communication tool


First impressions count, and they're often formed when customers place a call to your business. Do they get a busy signal? Does the phone ring and ring without being picked up? If so, you could be losing their business before you even have a chance to pitch your products or services.

To avoid such phone faux pas, consider investing in a critical business communications tool — a PBX phone system. A PBX phone system is like having your own phone network inside your office. It routes all internal calls and sends external calls out via lines called "trunks" that connect to the phone company's network. A PBX system allows you to:

  1. Eliminate busy signals.
  2. Ensure the phone will be answered every time it rings.
  3. Guide customers to the appropriate person within the company.
  4. Communicate internally with other employees for free.
  5. Provide voicemail to each employee.
  6. Assign an individual extension or number to each department or employee.


Action Steps

The best contacts and resources to help you get it done

Determine how many trunks you need In order to make external calls from your PBX system, you need trunks (lines) to connect to your phone company's network. However, you don't necessarily need a trunk for each employee or each phone number you have. For instance, if you have 20 people in your office, chances are they won't all be on the phone at the same time so you probably don't need a trunk for every employee. Your calling patterns and the number of employees who will need extensions determines the number of trunks required.

I recommend:  Order PBX trunk lines from a phone service provider, such as Sprint.

Get the basics Look for a PBX system that includes call forwarding, hold, call waiting, conference calling, intercoms, transferring, call pick-up groups, voice mail and the ability to control which external phone numbers can and can't be dialed.

I recommend:  Take an online quiz from PBXInfo.com to help you narrow down the type of PBX system that's right for you.

Get extra features Depending on your communication needs, consider an auto/attendant/receptionist feature, interactive voice response (IVR), caller ID, music on hold or call detail records (CDR).

I recommend:  Review the many features available from TalkSwitch.com.

Get the latest technology PBX systems once used telephone cables exclusively, but today's systems combine old-fashioned telephony with Internet data capabilities. The latest breed of PBX systems also use VoIP (Voiceover Internet Protocol).

I recommend:  PBXtra phone systems offer unlimited extensions and voicemail and are integrated to work with VoIP.

Find a system that fits your size PBX systems designed for very small businesses and home offices often cost less than $1,000. Systems that support up to 100 people are called 'key systems' and can range from $1,000 to $20,000.

I recommend:  Several companies specialize in providing PBX systems to small businesses, including Freedom800.com and TalkSwitch, which specializes in phone systems with one to 32 users and integrates standard analog telephones, fax machines, cellular and offsite phones with the traditional telephone network and the Internet.

Fake it If you don't have the budget to set up a PBX phone system or your business involves telecommuters who don't share the same office space, forgo the traditional PBX and get the same services without the hardware.

I recommend:  Sign up online for GotVMail.com's VirtualOne Phone System, which can be customized for one to 30 employees and requires no equipment. Office Depot's Wireless Office Service allows you to offer all of the features of a PBX system such as voicemail, dial by name and an auto-attendant while using cell phones or multiple office phones. Virtual PBX is a virtual system that uses the equipment you already have and allows you to connect telecommuting employees without any extra hardware to buy.

Tips & Tactics

Helpful advice for making the most of this Guide
  • When purchasing a PBX phone system, ask the supplier if they offer maintenance contracts and a support hotline. If you have a PBX problem, the phone company will not come to fix the system. They will only fix problems with outside lines.
  • Consider purchasing refurbished equipment from a PBX dealer to save up to 30 percent off of your initial setup fees, but make sure the equipment has been checked out and guaranteed by the supplier.
  • Provide training to all employees who will use the phone system.
  • Ask your PBX provider about fees associated with your system, such as 411 calls. They often offer such services at a discounted rate on an a la carte basis.


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Guide author
By Jenni Simcoe
Improve customer satisfaction and productivity with a powerful communication tool
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