Protect verbal contracts. Reliable third party verification. Online report & recording retrieval.
www.data-exchange-inc.com




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business.att.com




H.R. 6331, Get Compliant Now 24/7 US Based Call Center Recorded
www.medicarecallcenter.com
with two factor authentication VeriSign Identity Protection
www.VeriSign.com
Complete Call Center Services Scoring of your recorded sales call
www.oksameridial.net
Cost-Effective Strong Two-Factor Authentication. Deploy In 15 Mins!
www.Aladdin.com/SafeWord
Corporate Events - Holiday Parties / One-Stop-Shop for Over 14 Years!
www.eventmasters.com
Process checks easily and get paid faster. For terminals or for web.
www.IntuitCheckSolutions.com
Free Quotes from Multiple Vendors Accept Checks From Your Customers
CheckServices.BuyerZone.com
Security Solutions to help deliver quality patient care. Learn More.
www.CA.com
Custom IVR, Telephony Applications 3rd party verification, Surveys
www.TrammellSolutions.net
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business.att.com
Provides Third Party Verification (TPV), live operator, automated IVR, hybrid live-IVR, VRU services, and hosted call recording solutions.
www.calibrus.com
Protect verbal contracts. Reliable third party verification. Online report & recording retrieval.
www.data-exchange-inc.com
Offers automated telephone verification services to help online businesses reduce fraud and costly chargebacks.
www.reducefraud.com
H.R. 6331, Get Compliant Now 24/7 US Based Call Center Recorded
www.medicarecallcenter.com
with two factor authentication VeriSign Identity Protection
www.VeriSign.com
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Guide to Third Party Verification Services
Safeguard your orders with third party verification companiesLook for business verification services that fit the size, speed and service needed for your orders. Your business needs a verification service that does not distract or slow the sale of your product. Here are some reasons for your business to use third party verification services:
- Third party verification companies offer a recorded or written record of a transaction.
- The FCC requires all communication companies to use verification of any sales made over the phone.
- Authorization via business verification services is required for any electronic check payments you accept.
- Verification helps your business avoid costly chargebacks, complaints or damage to your brand name.
- For employment verification, you can protect your business from fraudulent applicants.
Action Steps
The best contacts and resources to help you get it done
Use third party verification companies with several verification options
Determine if you need verification over the phone with a recording or live agent, via e-mail or in writing. If you are doing online orders, you can usually do an e-mail verification. You may be able to save costs on a live agent by using a recording.
I recommend:
OKS Ameridial lists some of the best verification services your business can employ. Third Party Verification, Inc., offers a full range of TPV services.
Ask a third party verification company how it stores your data
Make sure the company you pick for authorization stores your recordings for at least 90 days. Find out how you can access the verification data - whether by a secure site, e-mail or other method.
I recommend:
Cytech Marketing Service offers your business a secure web site to access reports, recordings and verification information. VoiceStamps offers data retrieval through a variety of methods for free, including over the phone, e-mail, CD or more.
Verify the technology used by the verification service fits the laws
Whatever you are selling, you want to make sure your orders taken over the phone fall under current laws and rules. Ask the company you select for verification how they comply.
I recommend:
VoiceLog has a full list of how their services fit under federal regulations. iVerify Solutions guarantees federal compliance with internal and external lawyers and staff.
Use third party employment verification for serious job applicants
If you are looking to hire someone for your business, you need to verify their identity, social security number and eligibility.
I recommend:
E-Verify allows your business to help verify the status of a new hire. Form I-9 Compliance has software that works with the government to provide third party employment verification.
Tips & Tactics
Helpful advice for making the most of this Guide- Make sure the TPV company services all the languages your business may require.
Protect verbal contracts. Reliable third party verification. Online report & recording retrieval.
Find Out How AT&T Can Help Make Your Collaboration Easier For Less With Our Enterprise Solutions.



