Voice processing systems offer extensive benefits for small business owners. Every call could turn into a new customer, which is why it is important to have a reliable phone system. Systems for voice processing offer a variety of convenient features to help you communicate with customers, as well as manage internal business processes and staff telecommunications needs.

Features of voice processing systems for telephone network include the ability to set up multiple mailboxes for voice mail, automated attendant services, retrieving voicemails through your email software, personal greetings for caller ID and two-way recording. You have several options in obtaining a digital voice processing system for your business:

1. Purchase voice processing software to enhance your current communications system.

2. Upgrade to a completely new digital voice processing system.

3. Keep your current voice processor.

Action Steps
The best contacts and resources to help you get it done

Save money with voice processing software

Voice processing software is a cost-effective option that lets you keep your costs low and still benefit from the convenience of voice processing systems. Easy to install, most voice processing software is compatible with many modern digital phone systems.

I recommend: VoiceGate offers voice processing software enabling you to install a voice processor and use it with your current telephone networking system. CTI Software provides businesses with voice processing software to manage business call and messaging needs.

Purchase new equipment from voice processing system providers

If you currently have a voice processor, buy replacement components instead of a completely new system. You can purchase equipment from a variety of online resources. Some top voice processing companies include Intertel, NEC, Toshiba, Vodavi, Samsung and Panasonic.

I recommend: Applied Voice and Data offers new and used voice processor system packages and equipment manufactured by leading voice processing companies. Tele Technology carries expansion parts for voice processing systems.

Enhance business communications with a new voice processing system

Voice processing systems are efficient because it allows you to control telephone, voicemail and even email communications through a single source. Voice processing systems for telephone networking decreases labor costs because instead of spending a day answering phones and taking messages, employees can focus on other business tasks. There are endless voice processing system options available to meet your needs. You can choose to purchase a studio voice processing system, digital voice processing system or an interactive voice processing system.

I recommend: Vodavi has several telephone networking voice processing systems from which you can choose. Global Communications offers Onebox receptionist, a virtual voice processor system that allows you to set up a studio voice processing system to automatically answer, manage and route calls..

Tips & Tactics

Helpful advice for making the most of this Guide

• •  After purchasing a new voice processor system, be sure to conduct an internal training so that your employees are comfortable using the new communications system and be sure to alert your customers about your new or upgraded telephone networking voice-processing system.