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Guide to Bluetooth Drivers
Help your customers fix, remove or update a Bluetooth driverIn order to meet the needs of any customer, you should keep an extra copy of the Bluetooth driver on hand for every Bluetooth accessory you sell. Keep these suggestions in mind when you are stocking Bluetooth drivers:
1. Accommodate customers who want to keep the same Bluetooth driver that is on their device but, need to fix it.
2. Show customers how to remove the old Bluetooth driver from their device in order to install a new one.
3. Appeal to customers who want to update the Bluetooth driver on their device.
Action Steps
The best contacts and resources to help you get it done
Help customers fix the Bluetooth driver on their device
If the Bluetooth driver on a computer or other device has a flaw or needs a patch, it may be possible to fix it. By fixing it, your customer can keep the driver and the programs he has without having to deal with a malfunctioning or slow program.
I recommend:
You can find Bluetooth driver downloads and solutions for common Bluetooth driver problems at QuickPCSolutions. This company guarantees that all programs on the website are free of bugs and viruses. You can find Bluetooth driver downloads at PCDriversUpdates.com. This company has a program that will find and fix any flaws in a Bluetooth driver. Information about flaws is given during and after the download and scan.
Provide customers with information about how to remove an old Bluetooth driver
Before your customers download a new Bluetooth driver, they have to remove the old driver. The process for doing this varies with every computer. Because of this, you may need to provide your customers with links to instructions on how to remove the old driver. If you service computers, these instructions can help you remove old driver.
I recommend:
Serial10.com has step by step instructions on how to delete the old Bluetooth driver from various operating systems. BostonPocketPC has detailed information, including pictures, about how to remove an old Bluetooth driver. This website is updated often with new information and procedures.
Offer free Bluetooth driver downloads and updates for your customers
Up to date drivers can improve the performance of a computer. Providing your customers with free Bluetooth drivers and driver updates will show your customers that you care about their satisfaction, even after the sale.
I recommend:
Softpedia.com has free Bluetooth driver downloads for non-commercial use. You can provide your customers with the link to this download or you can have them bring their computer to you to download it for them. Broadcom is a Bluetooth driver provider. This company has a download that will work with almost any computer with a Windows 98 or newer operating system.
Tips & Tactics
Helpful advice for making the most of this Guide- Keep a detailed Bluetooth driver list available to help customers find a Bluetooth driver that will work with their operating system.
