Having wireless communications service is an essential component to be able to run your business efficiently. Wireless infrastructure services allow you to communicate via PC, cell phone or PDA within and outside your organization. With the proper wireless telecommunications solutions, you and your employees do not have to be tied down to a landline phone and a computer to accomplish your work.

Wireless telecommunications infrastructure service provider solutions entails identifying how your business needs to run efficiently from a communications standpoint. Wireless infrastructure providers are experts at selecting the proper hardware, software and systems necessary for building your organization's wireless infrastructure. When searching for wireless infrastructure service provider solutions, consider the following:

1. Look for one-stop shops that can handle all your wireless infrastructure telecommunications needs.

2. Find wireless communications infrastructure providers that have successfully serviced peers in your industry.

3. Select a wireless communications provider with 24-hour, seven-day per week support.

Action Steps
The best contacts and resources to help you get it done

Ensure wireless infrastructure providers you select offer one-stop shopping

When it comes to wireless telecommunication solutions for the office, you should find a provider that can handle all your needs without having to subcontract anything out to other companies. One-stop shopping also means one-stop support, which makes it much easier in terms of getting help if something goes wrong.

I recommend: OneNeck IT Services can manage your wide area network (WAN), local area network (LAN), desktops and devices, wireless or otherwise. Verizon Wireless can ensure your business has wireless e-mail, voice, Internet and custom applications with their Wireless Office Suite.

Find wireless infrastructure providers with references you trust

It is important to know your service provider has successfully installed wireless infrastructure telecommunications services for companies whose recommendations you trust. Make sure you either request or read about references prior to making any decision.

I recommend: Sprint Nextel lists on its business solutions page three endorsements by customers satisfied with their wireless infrastructure experience. Trango Systems includes customer testimonials on its site.

Select wireless communications service that supports your business 24x7

Everyone knows that breakdowns and emergencies don't always happen between 9 a.m. and 5 p.m., Monday through Friday. If your business operates outside of the normal 'banking' hours, your wireless infrastructure provider must as well. Be sure to confirm that you will be able to receive support for your systems when you need them.

I recommend: AT&T's site claims 24x7 customer care for its corporate mobility customers. Hughes Network Systems uses satellite technology to provide wireless network services to its customers. They also commit to 24x7 enterprise-grade technical support.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  When shopping for wireless infrastructure providers, be sure to sharpen your negotiation skills. Ultimately your wireless infrastructure will likely include voice and data packages for laptops, PDAs and cell phones. You may be in an ideal position to negotiate discounts on customer plans if your deal with this provider entails adding many new customers to its network.