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Airline Personnel

Information and resources for and about ground, flight, corporate and field personnel.
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A-Z Airline Personnel Provider Directory
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A
Aircrewlayover.com
World-wide information for airline crew members who are on layovers; information includes restaurants, activities, shopping areas, points of interest, side trips and affordable hotels from various cities around the world.
www.aircrewlayover.com
B
Broken Wings
This book explores Post Traumatic Stress Disorder (PTSD) and other health issues deeply affecting professional flyers including turbulence, air rage, radiation exposure, circadian rhythm disturbances, flight phobia and anxiety, alcoholism and ps...
www.brokenwings.com
L
Lufthansa Airport Services
Ticketing, baggage handling, and customer service roles are handled according to client's specifications.
www.lasl.de
S
Sky Rage Foundation
Provides a unified voice for those concerned with increasing in-flight violence. Resources and links are included.
www.skyrage.org
Blue Sky from American
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www.americanexpress.com
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continental.com
American Airlines®
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www.AA.com

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Guide to Airline Personnel

Meet the needs of airlines to acquire and keep the airline personnel


Consider more than just the base salary of your airline crew personnel when you're setting the parameters of a benefits package. Take into account things like the area's cost of living as well as how much training or ongoing education is paid for or reimbursed. The more benefits your airline employees have, the higher quality employees you'll be able to attract.

Think beyond the flight attendants and airline pilots when trying to attract the best employees to your airline. The airline repair crew is essential to the success of your business and they deserve the same educational opportunities as the more widely recognized members of your staff.

1. Evaluate the education of your airline staff.

2. Educate yourself on appropriate salaries for airline employees.

3. Take advantage of airline staff agencies to meet last minute needs.

Action Steps

The best contacts and resources to help you get it done

Hire a highly trained airline staff Evaluate the education of your airline staff and consider ongoing education or training opportunities for the staff. Discuss how you can help team members continue their educations through free training or by reimbursing employees for courses completed.

I recommend:  International Air and Hospitality Academy has a variety of classes available for your airline staff members including hospitality and customer service training. Aviation Institute of Maintenance is dedicated to preparing students for a career as a valued part of your airline maintenance crew.

Know the appropriate pay scale for airline employees Research the airline pay rates for a variety of positions as well as a variety of educational and experience levels. By knowing the appropriate pay to offer, you can tailor a compensation package to attract the best trained and most experienced staff members.

I recommend:  Avjobs helps you evaluate the pay package you should offer airline employees. Pay Scale helps you determine a variety of compensation items, including the appropriate salary to help you locate and hire the best in the airline profession.

Be prepared for emergency airline staff needs Recognize that there are times when you'll be short staffed. With the airline industry as regulated as it is, you can't afford to be caught short-handed and unable to continue business. Build a working relationship with staffing companies who can provide you with highly skilled crew members at a moment's notice.

I recommend:  In-Flight Crew Connections is a valuable partner in helping you meet your airline personnel issues. From short-term staffing to full-time employees, they'll help you fill each position quickly and safely. Flight Crew is prepared to meet all of your employee needs with competent professionals.

Tips & Tactics

Helpful advice for making the most of this Guide
  • Look into online opportunities for continuing training for airline personnel. With online classrooms or distance learning programs, you can keep your flight personnel educated without overloading their schedule.
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Guide to Airline Personnel
Guide author
By Angela Roe
Transportation & Logistics
User Rating
8.0
out of 10
Meet the needs of airlines to acquire and keep the airline personnel.
Consider more than just the base salary of your airline crew personnel when you're setting the parameters of a benefits package. Take into account things like the area's cost of living as well as how much training or ongoing education is paid for or reimbursed. The more benefits your airline employees have, the higher quality employees you'll be able to attract.Think beyond the flight attendants and airline ... Read more
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