Two-way radios are still the default source of communication between the warehouse or office and people on the street. A GPS 2-way radio adds the ability to pinpoint the location of outside employees. This provides real time routing changes and adapting faster to traffic and logistical requirements.

Providing two-way radio headsets and mobile charging units lets the employee keep in contact comfortably. 2-way radios also keep your outside employees safe by offering a fast and reliable way to call for assistance during an emergency. Look for features that ensure you connect every time such as:

1. Two-way radios with extended range to cover large metro areas

2. An outsourced system to cover entire regions

3. Long life batteries and mobile chargers to power the team

Action Steps
The best contacts and resources to help you get it done

Select a 2-way radio to fit your needs

Durability is a big concern when choosing a radio. Look for units that can survive a reasonable amount of wear and tear especially if the users will carry them outside of the vehicle. Excessive heat, cold and humidity can all affect the life expectancy of a 2-way radio.

I recommend: Buy Two Way Radios offers a large selection of phones along with customer reviews. ConsumerSearch, Inc. provides options with a breakdown of life expectancy for individual units. Ease of use is another consideration when purchasing two-way radios.

Decide between a consumer or business 2-way radio

Business 2-way radios broadcast on dedicated frequencies that are less prone to chatter which makes communications easier. A GMRS or FRS two-way radio are consumer frequency radios but can be used for business. Both two-way radios require Federal Communication Commission (FCC) licensing fees for each user but business models cover all of the available frequency bands.

I recommend: Pay the FCC licensing fee for a FRS or GMRS two-way radio if your use will be light or contained to a small geographical area. Determine the true range of individual two-way radio frequencies with the RF Cafe range calculator.

Boost productivity with a long life 2-way radio battery and accessories

To get the most from the two-way radio system, accessories such as headphones, fast battery chargers and protective cases become a necessity. Easy to use accessories make the job easier and keep employees productive.

I recommend: Radio Accessories Headquarters, Inc. provides accessories and model specific support for all popular makes of two-way radios. Order cases in various styles at Raine, Inc. and protect your 2-way radio investment.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Consider a 'Push to Talk' cellular solution that is easy to manage with a range that a two-way radio can't compete with. Cellular solutions work well in most business environments and have the added benefit of fitting into existing business communication models.