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Business process outsourcing - Wikipedia, the free encyclopedia

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions ...

Outsourcing - Wikipedia, the free encyclopedia

In business, outsourcing is the contracting out of a business process to a third- party. The term "outsourcing" became popular in the United States near the turn of ...

How to Build a Better Business with Outsourcing | Entrepreneur.com

"More small businesses are outsourcing tasks these days because technology has advanced to the point of professionals being able to work from anywhere in ...

Business Process Outsourcing - BPO Service - Accenture

Accenture's BPO services (business process outsourcing services) provide industry-specific and cross-industry BPO solutions for a wide array of clients ...

What is business process outsourcing (BPO)? - Definition from ...

Business process outsourcing BPO is the contracting of a specific business task such as payroll to a thirdparty service provider.

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Business Process Outsourcing - Xerox - Xerox Services

Our business process outsourcing services manage critical front and back office processes, allowing you to focus on your core business.

HowStuffWorks "What is Outsourcing?" - Business & Money

Outsourcing means just what it says -- going "out" to find the "source" of what you need. These days many business outsource for what they need to serve their ...

Business Process Outsourcing, BPO Services/ Solutions | Wipro

Wipro BPO is delivering strategic Business Process Outsourcing Services (BPO services) and solutions improving service levels, cost reduction, helps in ...

Business Process Outsourcing (BPO) Definition | Investopedia

A method of subcontracting various business-related operations to a third party. When business process outsourcing began, it applied chiefly to manufacturing ...

Small Business, Joining a Parade of Outsourcing - NYTimes.com

Feb 15, 2014 ... Going abroad for cheap labor isn't just for big businesses anymore. Thanks to the rise of online job marketplaces, small businesses are ...

Business Process Services BPS | HP® Official Site

Get the technology and agile business processes you need to transform your organization to ... HP Business Process Outsourcing—Service Area Overview.

What Is BPO (Business Process Outsourcing)? - Work at Home Moms

BPO stands for "business process outsourcing," which is simply another term for outsourcing. This is when a company contracts an outside provider for services ...

Business Outsourcing


Outsourcing has received some negative publicity from those who think it reduces employment opportunities for U.S. citizens and sends jobs overseas. The truth is that outsourcing is a global industry specifically geared toward making companies more efficient.
 
When certain tasks are outsourced, it frees local staffers to learn new skills and take on new responsibilities. Most companies outsource; business-printing outsourcing, for example, is common in many organizations. You don’t have to be a large firm to outsource successfully; small business outsourcing can be a valuable competitive tool when done right.

Before you start outsourcing business, you’ll need to determine what you expect and find a solution that meets your needs. If you outsource business the right way, you can:
 
  1. Save time and money
  2. Spend more time building your customer base
  3. Give more challenging opportunities to your employees
  4. Expand your business quickly and cost-effectively

Decide what to outsource

Choose between business process outsourcing (marketing, technology) or business services outsourcing (record-keeping, technology support). The most successful business outsourcing projects are those that target the right jobs.
Small Business Administration can provide information on many aspects of outsourcing.

Know the legal requirements

Make sure you know what you can and can't outsource legally, based on employee's rights and tax requirements.
IRS provides information on tax regulations. Groups such as the Society for Human Resource Management can provide additional help. Outsourcing Law offers legal perspectives and advice.

Find the best places to outsource work

For business process outsourcing, India is the country most people think of, but make sure you've explored all possible outsourcing avenues so that you get the best deal.

Determine the costs

Outsourcing is supposed to save you money, so find out how much it will cost you to outsource. Get an outsourcing business quote from a variety of business outsourcing companies, and find out what each company promises.
  • Make sure your employees understand what you're outsourcing before you start outsourcing business.
  • Monitor your business outsourcing projects regularly to make sure your costs and results are what you wanted and expected.
  • Pay attention to your clients and customers; outsourcing should be a seamless process for them, so if it isn't, you will want to find out why.