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Are you looking for quality call center education and training? A call center is a business which specializes in either calling the public for survey information, or which sells a specific product via telephone. These two areas vary quite a bit. In the instance of surveys and public opinion training should consist of a neutral tone and reading a script which has been in most instances carefully orchestrated to not include any leading questions, or questions which encourage a specific answer. Sales call centers are different, where callers are trained to sell and the script is written for this purpose.
When searching for training in this area there may be a few options in your area. Most often this training is offered by companies that participate in this field, and training is within the company for employees or future employees. Because these are not positions that require further education, or in some instances even high school education, training is limited and usually consists of a few hours on the job. You should never pay for this sort of training under any circumstance. It should be provided by an employer.
Going over all of your options is very important whenever considering training, however in this case training should be part of the hiring process. Business.com provides links that may help you find call centers.
View the links to the left for call center education and training.