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Are you using knowledge management (KM) to work on improving your company's competitive advantage in the market and to better manage your employees? If so, consider taking a look at case studies on knowledge management. Case studies will show you which KM strategies have been successful for other companies–and which have not. This will help you to make decisions as to what KM techniques to use with your business.
Knowledge management includes both tacit knowledge, or the information in people's heads, and explicit knowledge, or the information in databases and documents. KM techniques try to address the organization, exploitation, discovery, sharing, or managing this information and knowledge. By researching case studies you can see which KM techniques might be the best ones for you to try with your company.
Some of the most commonly used KM techniques and tools include data mining, business simulation, sharing best practice, knowledge mapping, expertise profiling, and information resources management. Case studies that include these techniques can give you a better understanding of how these tools work and whether or not they will be of value to your business.
Are you interested in learning more about case studies on knowledge management? Find more information at Business.com when you click on the links on the left. These links can help you gain insight about knowledge management.