Softswitch Technology Education and Training

Bridge the communication gap with training in softswitch technology
By Tara McClendon, Freelance Writer/Editor Tara McClendon Softswitch technologies involve switches that bridge networks together to allow for communication. Media gateway controller, gatekeeper and call agent are all alternative names for a soft switch. Understanding how to operate a softswitch network requires that you have some type of education in information technology (IT).

The amount of education and training you need depends on your level of involvement with the technology. There are several ways to gain education in the field, including the following options:

1. Take advantage of educational tools that allow you to train several employees at once.

2. Find places that host softswitch voice over Internet protocol (softswitch VoIP) classes or training.

3. Consider getting a degree in IT.

Utilize alternative educational programs to learn softswitch technology

Purchasing CDs is one of the least expensive options for softswitch technology education and training. Not only can you learn from them, you can also train several employees without spending additional funds on education. Another alternative method that can cost less than other types of training programs is participating in online seminars.
Try:  TeraCom Training Institute sells a VoIP training course on DVD. It offers three different versions to choose from. TRA offers an online course to help you understand softswitch systems. If you prefer not to use the online feature, you can purchase a CD of its courses.

Look for seminars, conferences or classes to learn about a telecom softswitch

Occasionally a softswitch manufacturer will host training on its products. More often than not, manufacturers will take part in international conferences or events on softswitch technologies. Whether you want to attend a training program or you want to send an employee to one, keep in mind that you need to add the travel expenses to the cost.
Try:  TONEX provides training and seminars on a variety of IT topics, including VoIP softswitch. It has locations in California, Oregon, Washington and Texas. TrainingCity is another provider of softswitch technology education and training. It offers hands-on labs at locations throughout the US and Canada.

Focus an IT degree in softswitch systems

A degree can open doors that other types of training can't. For some people, it can be helpful to read a detailed description of the types of IT degrees available. Once you know what type you want, look for a college or university that offers the degree. For people who want to take advantage of distance learning, look for colleges or universities that offer online degrees. Before you pay tuition, make sure the school is accredited.
Try:  eLearners.com provides an overview of what to expect from an IT degree. It also offers a breakdown of the concentrations within the IT technology field. Ellis University offers a B.S. in Information Technology. You can take its classes online.

• Technology changes on a yearly basis. Even after you receive education on softswitch technologies, you'll want to look for ways to continue your education in order to stay competitive in the field.