Two-Way Radios

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Two-way radios are still the default source of communication between the warehouse or office and people on the street. A GPS 2-way radio adds the ability to pinpoint the location of outside employees. This provides real time routing changes and adapting faster to traffic and logistical requirements.

Providing two-way radio headsets and mobile charging units lets the employee keep in contact comfortably. 2-way radios also keep your outside employees safe by offering a fast and reliable way to call for assistance during an emergency. Look for features that ensure you connect every time such as:

1. Two-way radios with extended range to cover large metro areas

2. An outsourced system to cover entire regions

3. Long life batteries and mobile chargers to power the team

Select a 2-way radio to fit your needs

Durability is a big concern when choosing a radio. Look for units that can survive a reasonable amount of wear and tear especially if the users will carry them outside of the vehicle. Excessive heat, cold and humidity can all affect the life expectancy of a 2-way radio.

Decide between a consumer or business 2-way radio

Business 2-way radios broadcast on dedicated frequencies that are less prone to chatter which makes communications easier. A GMRS or FRS two-way radio are consumer frequency radios but can be used for business. Both two-way radios require Federal Communication Commission (FCC) licensing fees for each user but business models cover all of the available frequency bands.
FCC licensing fee for a FRS or GMRS two-way radio if your use will be light or contained to a small geographical area. Determine the true range of individual two-way radio frequencies with the RF Cafe range calculator.

Boost productivity with a long life 2-way radio battery and accessories

To get the most from the two-way radio system, accessories such as headphones, fast battery chargers and protective cases become a necessity. Easy to use accessories make the job easier and keep employees productive.

Consider a "Push to Talk" cellular solution that is easy to manage with a range that a two-way radio can't compete with. Cellular solutions work well in most business environments and have the added benefit of fitting into existing business communication models.

Tips & Advice for Two-Way Radios

Two-way radios can be one of the most effective means of communication between members of your work force. These radios, also known as walkie-talkies, are able to simultaneously transmit and receive a signal. This facilitates faster communication between you and your staff by eliminating the need to dial a number and wait for the person on the other end to answer. You are in immediate communication with the employee you need to speak with, and you can alert and communicate with more than one member of your team at the same time.
In an emergency situation, cell phone service is often disrupted due to the high volume of customers trying to place calls at once. This problem is not experienced when using two-way radios. Other benefits to using two-way radios for your business include the ability to make public announcements using your radio and a wireless public address system, and the option of installing customer call boxes inside or outside your place of business so that customers and/or employees can reach you immediately and wirelessly.
Two-way radios can be purchased outright or leased by the month. The purchase is for the handset, there is no charge for minutes. Given the exorbitant cell phone charges that most companies incur, this resonates with your bottom line. For more information on two-way radios, be sure to reference Business.com.

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Resources for Two-Way Radios