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Frances Sharpe

Guide to Building a Socially Conscious Company

How to combine a values-driven ethic with a profits-driven business

By Frances Sharpe, freelance writer/editor

Many small business owners fear that a socially conscious business can't be successful. Not so. In fact, values-driven businesses that place an emphasis on improving the quality of life of their customers, their employees, their communities and the environment, often improve their bottom lines.

Not only that, building a socially and environmentally responsible company can also:

  1. Reduce employee turnover
  2. Attract better employees
  3. Strengthen customer loyalty
  4. Gain a competitive edge
  5. Increase productivity

Action Steps
The best contacts and resources to help you get it done


Make environmentally-sound products

Create your products with the environment in mind. To earn certification, your products must meet rigorous criteria that may include using recycled, sustainable or reusable materials; using raw or organic materials; and avoiding toxic dies, inks and artificial fragrances.
I recommend: View environmental standards from Green Seal or the Environmental Choice Program for a number of product categories and get your product certified by Green Seal. If you manufacture or market natural personal care products, join the Green Products Alliance.

Run a green facility

Develop or revise your production processes and office practices to comply with green facility criteria, such as minimizing energy consumption and complying with regulations for equipment usage and disposal.
I recommend: Download the Green Facilities Operation and Maintenance Criteria from Green Seal. Get listed as a green business in the Green Pages or join the Co-op America Business Network, the largest network of environmentally and socially responsible businesses in the U.S.

Give back to the community

Small businesses can make a big impact on their own communities by donating proceeds or valuable time to local organizations. If your cash flow situation doesn't allow you to donate money, consider donating products or services. Or host events for local organizations.
I recommend: Contact your local Chamber of Commerce to help identify local community organizations that might benefit from your charitable endeavors.

Leave a lighter impact on the earth

Reduce the amount of waste your business creates to lower your impact on the planet. Review production procedures to minimize waste. In office-based businesses, employ simple tactics, such as printing on both sides of every piece of paper used and starting a recycling program.
I recommend: Waste Prevention World offers numerous ways your office can reduce waste. Review Office Recycling Program Guidelines from Earth911 for help setting up your own recycling program.

Help improve working conditions for others

Establish your business as a proponent of human rights by joining the efforts to improve working conditions for laborers in the U.S. and around the world. If you manufacture or market apparel, insist on goods that aren't made in sweatshops.
I recommend: Join the Fair Labor Association or download the Sweatfree Toolkit from Global Exchange to join the campaign against sweatshops.

Donate to worthy causes

Consider donating a portion of revenues to a cause. It's a good idea to start small. For instance, choose to give a percentage of the proceeds from a single product rather than your entire line.
I recommend: Search by region, category or keyword for a cause or charity at the Charity Navigator Web site.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Select causes that have some tie-in with your business and avoid religious or political causes that might offend some of your customers.
  • Experts suggest starting out by donating 2 percent of proceeds and increasing the percentage as your cash flow allows.
  • Promote your efforts to the local or national press.
  • Make sure customers can easily tell that you're donating proceeds from a particular product with environmentally sound stickers or labels.
  • Include your employees in your plans and solicit suggestions from them.
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Recommended Solution Providers

GreenBusiness.net
Online community for eco-entrepreneurs.

Business for Social Responsibility: Advisory Services
Advisory service for socially responsible business planning and implementation.

DePaul Institute For Business And Professional Ethics: Programs
Provider of ethics programs for the greater Chicago business community.

MHC International: Corporate Training
Consulting and research provider for measurement of corporate social responsibility.

Berkeley: Center for Responsible Business Programs
Offers lectures, conferences and programs to inspire corporate social responsibility.

Social Venture Network
Offer books, events and member-only conferences for environmentally sustainable business.

Best Sites to Learn More

PBS: Build A Socially Conscious Business
Play this game to see if you could launch a socially conscious business.

Business Ethics Magazine
A magazine devoted to corporate responsibility.

GreenBiz.com:
Collection of news, tips and job listings for green business.

Co-op America: Green Business
Offers networks and assistance for socially and environmentally responsible businesses.

Sustainable Business
Presents news, resources and job information for sustainable business.

Transparency International
Offers regional and international news, research and publications.

Language & Civil Society: Business Ethics
Ten online chapters from a teaching journal on business ethics.

CSRwire.com: Newswire of Corporate Social Responsibility
Presents news, events and reports on corporate social responsibility.

Morebiz.com: Socially Responsible Companies
Tips for socially responsible business success.

Center of Excellence For Sustainable Development: Resource Database
Searchable database of organizations that are working towards sustainable technologies.

Best Blogs and Forums

Black Bear Speaks: Blog
Local and national environmental news, opinion and advice from a Michigan blogger.

Green Questions: Blog
Blog looking at issues related to renewable energy, environmental technology and living greenly.

Thinkhost: Earth, Business, Community Blog
Blog on topics related to earth, business and community.



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