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Maggie Rauch

Guide to Checking Backgrounds Before Hiring

Make sure potential employees don't pose a risk to your company

By Maggie Rauch

The costs of a bad hiring decision can be devastating to a small company. But if you do your due diligence in screening candidates, you can cut down the number of problem hires and mitigate the risks inherent in staffing your company. When screening candidates you want to:
  1. Stay within constraints as dictated by candidates' right to privacy.
  2. Notify potential employees, when appropriate, of checks you are conducting.
  3. Get as much information as you need before you bring someone onto your team.

Action Steps
The best contacts and resources to help you get it done


Know the basics

If you aren't sure where to start with a background check on a potential hire, take the time to learn what's commonly included and what's off limits.
I recommend: Business Owner's Toolkit provides the basics on how to do a background check. The consumer-oriented Privacy Rights Clearinghouse offers an informative guide for small business owners on employment background checks. Although this guide is geared to California business owners, much of it applies to businesses in other states.

DIY or hire a pro

Determine if you're going to perform background checks in-house or if a screening service makes more sense for you. If you're only going to check on one or two very basic items – a person's credit history, for example – you may want to go it alone. For more comprehensive background checks, consider hiring a professional screener.
I recommend: For simple credit reports, the three biggest agencies are TransUnion, Experian, and Equifax. Professional services, such as ChoicePoint, offer more broad background checks. To search for a screener, try the online database of more than 400 companies maintained by the National Association of Professional Background Screeners.

Verify basic employment eligibility

As an employer, you're required to confirm your employees' eligibility to work in the United States.
I recommend: You can find a list of your responsibilities and the tools to meet them from U.S. Citizenship and Immigration Services.

Keep it legal

Employers are legally required to obtain signed consent when conducting a background check through a third-party agency. However, if you're simply calling the references you asked an interviewee to provide, and you're independently searching for publicly available information, no notification is necessary.
I recommend: The Fair Credit Reporting Act governs the acquisition of consumer information; the full text of the FCRA is available here. Sections 604, 606, 613 and 615 address reports acquired for employment purposes. The Federal Trade Commission summarizes key points for employers.

Obtain criminal records

You can access criminal records from individual courts in jurisdictions where the potential hire has lived. Some courts post them online; others will ask that you pick them up at the courthouse.
I recommend: You should be able to find most municipal courts through this list of state judiciary sites, available from state and local government. If you're screening someone for certain positions (working with the elderly or handicapped, for example), you may qualify for access to the FBI's database maintained by the National Crime Information Center.

Do a blog sweep

In their spare time, potential hires of any age might maintain a blog or a page on a social site like Facebook.com or MySpace.com. These sites can say a lot about how they conduct themselves personally and professionally.
I recommend: Search blogs using Blog Search on Google. For MySpace, Friendster, Facebook, or Xanga, you'll need to set up a free account to search names of other users.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Background checks don't include screening for illegal drug use. However, some professional background screening services also provide drug screening services.
  • Medical information can only be reported by a consumer agency if it's relevant to the job.
  • You may be required to give a copy of the report to the job applicant prior to rendering a decision so he or she can contest any information.
  • Criminal records going back more than a certain number of years may be off-limits for employment checks, determined on a state-by-state basis.

The official source of Checking Backgrounds Before Hiring is
the Employee Background Checks page at Business.com

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Recommended Solution Providers

Intellius: Background Checks
Offers background check services by name and address or social security number.

KnowX
The place to start to find accurate information about businesses, people and assets, and to discover the critical relationships between them.

Abika.com
This site contains a number of resources that can be used to find background information about someone

Hireright.com
Global firm that provides comprehensive preemployment verification for over 200 countries and territories including major markets in North America, Europe, Asia-Pacific and the Middle East, and selected markets in South America and Africa.

Easy Backgrounds.com
Provides background checks and preemployment screenings

Backgroundchecks.com
Provides instant background checks for companies and individuals

Background Information Services
Global preemployment screening firm for businesses and organizations

Efindthetruth.com
Website devoted to delivering a wide variety of background checks, including checks for data nationwide and in Canada, Mexico, and Puerto Rico,

ChoicePoint: Screening
Offers a full range continuing employment screening.

National Association of Professional Background Screeners (NAPBS)
Search professional organizations for background screeners.

U.S. Citizenship and Immigration Services
Official site for employment verification.

Best Sites to Learn More

Privacy Rights Clearinghouse
Site offering resources on employee background checks, as well as other workplace privacy issues.

About.com: Background Checks References
List of articles and resources regarding background checks

AllBusiness.com: Background Checking
Offers resources can help you discover previous work history, litigation, and criminal convictions, as well as conduct credit checks.

SafeHR.com: Background Screening
Articles and resources on background screening employees.

FindLaw: The Hiring Process
Resource that lists the step-by-step process of hiring, from a legal perspective.

Privacy Rights Clearinghouse: Guide
Employer checklist and tips for background checks.

Best Blogs and Forums

Employment Background Checks
Blog covering all facets of the topic of background checks

Be your own detective.com
Blog that deals with issues surrounding background checks



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