Customer Relationships | How-to Guides for running your business from Business.com

Showing 25 of 27 results for: Advice

Managing Customer Relationships

Increase revenue by caring for your existing customers
By Donna Fenn, Author/Journalist
Retaining More Customers

Develop strategies for building - and maintaining - relationships
By Frances Sharpe, freelance writer/editor
Building Customer Loyalty

Reach out to your customers in order to retain them
By Frances Sharpe, freelance writer/editor
Launching a Loyalty Program

Retain business with a plan for rewarding your best customers
By Matt Alderton, Writer, Editor and Media Consultant, Logolepsy Custom Content and Communications
Writing an Effective Customer Newsletter

How to increase loyalty, top of mind awareness and brand recognition through customer newsletters
By Deborah Kurfiss, Principal, Kurfiss Connect
7 Lessons on How to Be A Great Client

The secret reasons why some clients get better treatment than others, and how to be one of them.
By Rohit Bhargava, SVP, Digital Strategy & Marketing, Ogilvy Public Relations Worldwide
Collecting and Using Customer Testimonials

Touting the good word from satisfied clients can boost sales
By Diane Benson Harrington, Freelance Writer, Diane Benson Harrington
CRM Consultants for Small Business

How outside experts can help your company adopt a customer-centric focus
By Constance Gustke
CRM Services

Could outsourcing your customer relationship management functions be better for your business?
By Jeanne Dininni, Writer, Editor, Blogger, Notary Public
CRM Software

Choose software with the right features to improve customer relationship management
By Ellen Neuborne
CRM Software for the Real Estate Industry

If you work in real estate, CRM software solutions can streamline day-to-day tasks
By Frances Sharpe, freelance writer/editor
Microsoft CRM

Manage customer relationships and share information for higher profits
By Beth Stackpole, writer and editor, Beth Stackpole
Offering Repeat Customer Discounts

Low-cost discount programs that lead to increased business
By Toni Klym McLellan, Freelance Writer & Editor, Toni Writes
Online Chat Software

With live chat software, you can build website community and enhance customer service
By Marianne Cotter, Freelance writer
Online CRM Solutions

Hosted customer relationship management can make your life easier
By Constance Gustke
Showing Customer Appreciation

Say it with flowers, gift baskets or tickets to a game
By Linda Formichelli, Freelance Writer
Thanking Your Customers

Show your appreciation in order to build customer loyalty
By Matt Alderton, Writer, Editor and Media Consultant, Logolepsy Custom Content and Communications
Using a Web-based Customer Help Desk

How to best utilize Internet-based customer help desks for your Web site
By LaRita Heet, Freelance Writer, Journalist, IBT Designer, LMH Communications
Dealing with Dissatisfied Customers

How to turn customer problems into opportunities
By LaRita Heet, Freelance Writer, Journalist, IBT Designer, LMH Communications
Finding Out What Customers Want

Research your market in order to reap its rewards
By Matt Alderton, Writer, Editor and Media Consultant, Logolepsy Custom Content and Communications
Firing a Customer

When it becomes too difficult to service a customer, it may be time to give him his walking papers.
By Judy Artunian, Freelance Writer
Writing and Using Customer Thank You Cards

Personally thanking valued clients is a simple and powerful marketing tool
By Meagan Francis, Director, Studio 4b
Determining Your Credibility With Your Customers

How to Determine Your Credibility with your Customers
By Jason Louis, President, At Home Expressions
Making a Great First Impression with Your Customers

How to increase customer loyalty by making a great first impression.
By Kevin Stirtz, Customer Service Expert, Amazing Service Guy
How do you sustain and grow your customer relationships?

The most important thing in sales and marketing is to attract and retain your most profitable business customers. In order to accomplish this feat...
By Terry H Hill, Managing Partner, Legacy Associates, Inc.