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Tom Nutile

Guide to Cutting Business Costs

In good times or bad, it always makes good business sense to examine costs

By Tom Nutile, Principal, TN Communications Group

Cost cutting shouldn't just be a tactic when your business or the economy is going through a downturn. It always makes sense to cast a sharp eye on your costs. Here are some steps to designing a good cost-monitoring strategy:
  1. Begin with the big line items that make up the bulk of your costs. For many businesses, those are employee salaries and benefits, followed by office or store rent, in that order.
  2. Cut your expenses as early in the year as possible so you aren't forced to undergo severe blood-letting at the end of the fiscal year.
  3. Compare your actual expenses to your budgeted expenses each month, making mid-course corrections as needed.
  4. Determine which expenses or activities are central to your business and which are tangential. Go after the tangential ones first.

Action Steps
The best contacts and resources to help you get it done


Get a competitive rate for health insurance

Health insurance is likely to be one of your biggest costs. Do you know if you have the right coverage at the right price? You may be able to cut costs and still give employees great coverage if you shop around
I recommend: Many groups can help you with health insurance, from your Chamber of Commerce to your trade association, which may offer group packages. For a comparison of plans, check out the Insurance Information Institute, the Life and Health Insurance Foundation for Education, America's Health Insurance Plans. To compare rates see eHealthInsurance.com, a full-service agency with links to many plans.

Set up Health Reimbursement Accounts

One way to keep costs in check is to establish health reimbursement accounts (HRAs) for your employees. Set up an HRA with your health insurance provider, and the employee pays for health care out of his or her account. When the balance is gone for the year, the employee pays health care costs out of pocket.
I recommend: First Horizon sets up and services HRAs. Learn more about HRAs at the DCU Business Library.

Cut back on paper

All those printouts and paper memos add up. Paper is expensive, and businesses are using more and more of it. Seek ways to cut paper costs, from putting expense reports and other forms online, to recycling. By one account, the average office employee generates 12,000 pieces of paper annually.
I recommend: Follow suggestions in this American Business Journals article to trim paper costs.

Log on to online banking services

Consider online banking services. Through an e-payment solution, you may be able to send out invoices, pay suppliers and receive payments from customers at a good rate, without having to spend as much on paper and bookkeeping.
I recommend: Netbank specializes in online banking for small business but all the major banks are now in this space as well. Learn more about the subject at this online forum.

Cut manufacturing costs without outsourcing

If you are a manufacturing company, take a hard look at your manufacturing processes and equipment. You may be able to cut costs without outsourcing by investing in maintenance of equipment so you have less downtime.
I recommend: Find out more about cutting manufacturing costs from Business Journal Online.

Scrutinize sick leave

Set standards that spell out when sick time or other leave time can be used and put together a system that gives managers information on absenteeism.
I recommend: Kronos software lets you manage absenteeism. See how companies set policies and procedures in articles from Workforce Management.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Save on travel by considering audio-conferencing or videoconferencing in place of some face-to-face meetings.
  • Negotiate with your mobile phone provider. New and better packages come along all the time. If you see one advertised, call up your provider and ask for that rate and package.
  • If your business is a regular customer of a vendor, see if you can get a discount for paying cash.
  • Do not pay bills until they are due. You should get the interest income; not your vendor.
  • Re-bid your Internet services annually. You can often get greater bandwidth for the same price or less, as technology costs continue to decrease.
  • Seek to negotiate a lower rent when the local market for office space is down.
  • Cut subscriptions, or seek to access publications online. If you have several subscriptions to one publication in a department, see if you can get by with only one. Some publications put their entire edition online for free.
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Recommended Solution Providers

Better Cost Control: Cost Reduction Services
Provides business cost reduction services.

SW Business Advisory: Consulting
Consulting services for cost analysis and management.

Proudfoot: Consultants
Reviews and redesigns existing business processes, assessing direct costs, overheads and capital expenditure.

Best Sites to Learn More

NFIB: Business Expenses To Avoid Cutting
Offers advice on which business expenses to avoid cutting.

Appraisal Today: Cost-Cutting Tips
Lists several useful tips for cutting costs.

Small Business Success: How To Cut Small Business Expenses
Explains how to cut small business expenses.

Biz Help 24: Business Expense Reduction Tips
Learn how to cut business expenses.

Nine MSN: Small Business Cost Cutting Techniques
Understand how to cut business costs.

Best Blogs and Forums

Labor Law Talk: Employment Law Forum
Get advice on employment issues when cutting business costs.

Free Advice: Business & Financial Law Forum
Ask questions about what is legal and what isn't when cutting business costs.

AllBusiness: The Office Management Blog
Practical tips for managing a successful office, including cost savings strategies.



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