Everything you do involving personnel, from advertising a job opening to saying goodbye, is governed by equal employment opportunity laws. It's a big field, including anti-discrimination laws covering race, ethnicity, gender, age, ability and family status. The best approach is prevention of possible violations. To do this, take three key actions:
Know the at least the basics of equal employment opportunity law, maintain a library in which to look up specifics, and call on legal advisers when you're not sure.
Train employees to prevent EEO violations, such as harassment of other employees.
Let your staff know that you not only follow the law but also embrace it.
Action Steps
The best contacts and resources to help you get it done
Know their rights – and yours
It's important to know what you need to do to comply with EEO laws and when you may be exempt. For state compliance rules, check with your state's labor department.
Informed employees will know they can bring compliance problems to you for solution.
I recommend: The Training Network sells harassment-prevention employee-training videos and DVDs in English or Spanish. Employee University has employee and manager versions of its videos, which include same-sex harassment as a topic.
Show them you embrace diversity
Don't just follow the law; let employees throughout the company know you've caught the spirit of valuing a diverse workforce.
I recommend:
In addition to maintaining a resume database, Equal Opportunity Publications Inc. publishes such magazines as Workforce Diversity, Woman Engineer, Minority Engineer and Careers & the DisAbled.
Tips & Tactics Helpful advice for making the most of this Guide
Age discrimination is the most common complaint filed with the Equal Employment Opportunity Commission.
Avoid screening job applicants on the basis of previous salary; doing so could be interpreted as age discrimination.
When screening anyone for hiring, promotion or any other employment-related purpose, stay within the law by focusing on that person's abilities.
Employers must make reasonable accommodations for employees covered by the Americans with Disabilities Act (ADA), but they are not forced to do so if it would cause financial hardship.
Substance abuse is considered a disability under the ADA; employees can be disciplined for poor work habits, but not because of the addiction.
The law allows hiring only a man or only a woman under special circumstances called bona fide occupational qualifications (BFOQs). However, it has been argued the only undisputed BFOQs are a wet nurse and a sperm donor.
The official source of Equal Employment Opportunity Rules is the Equal Employment Opportunity page at Business.com
DiversityInc
Provides education and clarity on the business benefits of diversity. Includes a career center for job posting.
HireDiversity.com
HireDiversity.com is a leading online service for diversity recruitment and career development.
Workplace Diversity.com
Source for diversity talent for corporate recruiters who want to make a good faith effort to reach experienced diversity talent.
DiversityWorld
Comprehensive directory of websites (US & Canada) for enhancing the effective participation of people with employment barriers in the workplace.
Progroup
Offers consulting services, educational workshops, training tools, and online resources to address the complexities of today's diverse workforce and marketplace.
About.com: Diversity in the Workplace
Diversity issues related to race, gender, age, disabilities, religion, job title, physical appearance, sexual orientation, nationality, multiculturalism, competency, training, experience, and personal habits are explored in these links.
By
LaRita Heet,
Freelance Writer, Journalist, IBT Designer,
LMH Communications
Teach employees to communicate effectively with customers of different cultures
Did you know there are more than 250 languages currently spoken in the United States? Add that to the many cultural backgrounds within the country, and it's easy to understand why cross-cultural gaps exist in the workplace. As a small business owner, you can teach yourself and your employees to bridge these gaps. Here are three ways to embrace cross-cultural communication: Assess your business's cross-cultural attitude ...
Read more