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Jennifer Mattern

Guide to Finding Email Marketing Lists

Your email marketing efforts are only as good as the names on your list

By Jennifer Mattern, Freelance Writer / Editor / PR Firm Owner, J.H. Mattern Communications

Getting the best results from your email marketing campaign depends on having the best names on your email marketing lists. Emailing to the wrong people can anger potential customers and violate tough anti-spam laws. To stay out of trouble:
  1. Send email only to "opt-in" subscribers, that is, recipients who choose to be on your list
  2. Give recipients the option to unsubscribe in every message you send.
  3. Make sure you understand anti-spam laws.
  4. Buy or rent email marketing lists from reputable list brokers only.

Action Steps
The best contacts and resources to help you get it done


Use a subscription form on your Web site

The best way to build an email marketing list is to create your own from scratch. That way, every person who signs up has expressed specific interest in hearing from you. The simplest way to build your own email marketing list is to include a sign-up form on every page of your company's Web site.
I recommend: If you're tech savvy, create your own form manually. Otherwise, consider using an email marketing service to create a subscription form for you. Bravenet offers free email marketing services and a tutorial on creating forms. For professional services, try Constant Contact, which also offers tips and hints for building your list.

Have a signup form in your store or business

Brick and mortar businesses don't have to use the Web to build an email marketing list. If you run a restaurant, retail outlet, or any other type of business, ask customers to sign up for your email marketing list at the time of purchase.
I recommend: In addition to a simple sign-up sheet, have postcards printed that customers can take with them, fill out, and send back to you.

Offer an incentive signing up

Incentives can increase your subscription rates dramatically. Entice customers to sign up for your email list either online or offline by offering coupons, special offers, reports, a free e-book, or anything else that would appeal to your target market. Take note that incentives for signup can also dilute the strength of your list since some people who don't want to receive emails from you will sign up simply to receive the incentive.
I recommend: Create and host e-books for free at online print-on-demand (POD) publishers, such as Lulu.com, then provide the download link to new subscribers.

Buy or rent a list from an email list broker

If you don't have the patience to build your own email marketing list, you'll need to buy or rent a list. Make sure your broker uses opt-in procedures rather than harvesting email addresses online, otherwise, you could be labeled a spammer. Note that some email marketing services won't allow you to use these lists even if they're opt-in, so check with your provider before buying a list.
I recommend: Search for list brokers at the Direct Marketing Association's (DMA) Yellow Pages.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Violating anti-spam laws will not only get your business in trouble, but you'll also anger the prospects that you contact, and build a bad name for yourself.
  • Buying and renting email marketing lists should always be a last resort.
  • The best resource you have in building an email marketing list is your current subscriber list. Add a link to your subscription form in messages so customers can invite friends to subscribe.

The official source of Finding Email Marketing Lists is the Email Lists page at Business.com

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Recommended Solution Providers

Microsoft: List Builder
Provides software for creating professional-looking e-mail newsletters, including the ability to target different customer segments with personalized messages.

Sparklist: Email Marketing Solutions
Provides hosted email marketing software designed to deliver mass email marketing communications to your customers right from your desktop.

Delivra: Email Lists
Find the right list that will give the best return on investment. This provider sources proprietary email lists through partnerships with companies which generate high-quality, specialty data and information.

InfoUSA: Email List Provider
Reach new prospects and retain existing customers with this provider's e-mail campaigns.

Charlwood: B2B Email List Broker
Provides targeted opt-in email list rentals and permission email list management to get your small businesses online marketing going.

Claritas: Email Marketing List Products
Email marketing solutions including business and consumer mailing lists that provide comprehensive demographic and market segmentation information about each target market, allowing your small business to define and target your direct mail, telemarketing and direct sales efforts.

Lyris: Email Marketing Software
Offers and develops solutions for managing email lists, delivering email, and filtering email.

Lsoft: List Server
Provides a system that allows your small business to create, manage, and control electronic mailing lists on your corporate network or on the Internet.

5 Star Email Marketing: Bulk Email Lists
Broadcast your message to opt in email lists and target customers who have explicitly requested to receive information about your small business' products and services.

eList Express: Deliver Your Mail Your Way
Offers emailing list management, personal email forwarding, and email relaying services.

Bronto: Email Marketing Software
Use this web-based software for managing e-mail distribution lists.

Best Sites to Learn More

Clickz: Lists and Databases
Learn how to grow an email list, assess buying versus renting outside lists, and evaluate lists your small business is considering acquiring.

BtoB Online: Email Lies and Secrets
Learn methods to keep your email marketing list in good shape and receive other tips about email lists.

iMedia Connection: Email Marketing Cheat Sheet
Get an overview of companies that provide email lists and list management.

Email Sherpa: Email Marketing Resource
Find a library of articles, latest industry news and a FAQ section.

Email Marketing: Reports
Resource web site with links to email marketing services, latest news and advice, other websites, articles and an introduction to email marketing.

AllBusiness: Email Marketing
Get tips and advice on how to create an email list on your own. Find links to other related articles.

Entrepreneur: Build Your Email List
Learn some good methods for increasing your business' email marketing lists and read other similar articles.

Inc.com: In Praise of E-mail
Useful advice concerning email lists including how to find, build and manage them.

Best Blogs and Forums

B2B Email Marketing: List Management Blog
Get tips and advice on how to manage, create and find an email list for your small business.

V7n: Marketing Forum
Marketing, branding and advertising discussions. Online and off-line marketing discussions

Email Marketing Reports: Marketing Blog
An active blog discussing email marketing, including tips about email list management.



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