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Guide to Finding Outside Market Research

With a little savvy, you can access data without paying a fortune

By Lauren Gibbons Paul


If you're expanding a marketing effort or are an entrepreneur in startup mode, you know you need market research — to scope out the size of our industry, determine your best niche, learn about your competitors and figure out how to price your products and services.

You also need to figure out your competitive advantage, which means you need to know what problem customers have that isn't being filled. If your business is already under way, you will still need to consult research from time to time to help you build a convincing sales presentation and identify new opportunities.

There is no shortage of market data on every topic and vertical industry imaginable. Usually you will have to pay to access existing information. Luckily, there are ways to keep costs down. There are four major types of market research:

  1. Demographic information, which you can use to gauge the size and behaviors of consumer and business-to-business markets.
  2. Existing survey data about all kinds of things, from trends in managed security services to what drives adult purchases of game consoles.
  3. Trend watches, which can help verify that you've chosen the right niche or find a new one.
  4. Analysis of breaking news that affects your industry.

Action Steps
The best contacts and resources to help you get it done


Visit market research aggregators.

Market research aggregators are a good starting place for basic information.
I recommend: Peruse a list of the latest surveys in your industry on Market Research Portal's Industry Findings page. Market Research.com provides market research from more than 350 firms, sorted by vertical market. Fees range from a few hundred to thousands of dollars, but you can also use this site to find out what is available and try another avenue (see below) to get free access. The same goes for aggregator Mindbranch Inc.

Try government research sources

The U.S. government has a wealth of data on a mind-boggling array of topics, all there for the taking.
I recommend: Find Commerce Department data on the 2002 Economic Census. American Fact Finder is your source for population, housing, economic and geographic data. See the Center for Economic Studies' variety of continually updated research data centers, the U.S. Bureau of Labor Statistics' business employment facts and current population survey. Also take a look at data from the small business finance survey from the Federal Reserve Board and from the National Federation of Independent Business' small business poll.

Try research firms' press releases

The large research firms (Gartner, Forrester, IDC) charge their clients large sums for their research. But they often put snippets of their most recent reports into their press releases.
I recommend: Visit the "media" or "press" pages posted by Forrester Research Inc., Gartner and, for research on every conceivable information technology topic, International Data Corp. or Yankee Group.

Pay for data when you really need it

If the research will help you sell your product to a profitable new client, for example, the investment is justified. Don't get carried away on the spur of the moment and pay big bucks for a report without being sure you can use it. Ask for an executive summary or a few of the tables so you can see if it is truly worth the investment.
I recommend: Some investments are easier than others to swallow. For example, if your business requires you to sell directly to people in a particular role at the company, it will be well worth it to pay a few hundred dollars per year (the cost varies) for a subscription to Hoover's ProPremium Executive biography service.

Follow the news.

Google lets you create a filter for news stories on the subject of your choice and receive emails with links to stories from publications around the world on a daily or even more frequent basis. Want to watch what a competitor is doing, or keep your eye on a trend that affects your business? It's easy and free.
I recommend: Key your search criteria into Google Alerts and start watching your inbox.

Tips & Tactics
Helpful advice for making the most of this Guide

  • The key to finding good external market research is to be willing to put in some time.
  • If you find relevant research for a fee, see if you can get snippets for free. Scope out firms' news pages for press releases that highlight research.
  • Strapped for time? Get help from business students at nearby universities.
  • Contact the public relations person at your industry trade association and ask if that association has done a "state of the industry" or similar report recently. Some trade associations even post these industry reports on their Web sites.

The official source of Finding Outside Market Research is
the Business Reports page at Business.com

Market Research: Dun & Bradstreet®
Get Unlimited Access to Company Information for All US Businesses. View Market Research & More. Free 7-Day Trial.
Free Trial | Learn More | Company Profile
www.selectory.com
Market Research - Brand Institute, Inc.
Branding, naming, online market research, paid surveys, design, and regulatory experts.
Brand Naming | Market Research | Identity Design | Contact Us
www.brandinstitute.com
Market Research Surveys - MaCorr Inc.
Full-service market research firm specializing in design, data collection and analysis of online market research surveys.
www.MaCorr.com
Understand Industry Spend
Develop reliable forecasts and strategic recommendations.
americanexpress.com/bizinsights

Recommended Solution Providers

AC Nielson: Productive Solutions for Crucial Marketing Issues
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Burke: The Fine Art of Marketing Research
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iResearch: The Online Market Research Experts
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TNS: The Sixth Sense of Business
Whether you are launching a new product, looking at understanding your customer satisfaction, testing a new marketing message, or evaluating the market for a new consumer service, this service brings results and solutions to meet your marketing and research issues.

Millward Brown: The Research Power Behind Great Brand Names
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NPD: Behind Every Business Decision
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Opinion Research Corporation: Insight Beyond Measure
This provides makes it a point to immerse themselves in the business issues your small business faces, the industries in which you compete and the audiences you serve. By providing objective, fact-based decision support, fresh ideas and perspectives, your small business can start making smart decisions grounded in rigorous research methods and business savvy.

C&R Research: Let's Find Out
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Best Sites to Learn More

Know This: Knowledge Source for Marketing
Find everything your small business need to choose the right market research. This site includes many articles, tutorials, guides and links giving information about market research.

Entrepreneur.com: Researching Your Market
Learn what it takes to do the right market research. This site explains both the purpose and gives strategies for conducting market research specifically designed for small business.

World Opinion: The World's Market Research Website
In-depth site aimed at market research that contains a number of useful resources including recent research news, articles and industry information.

SBA: Your Small Business Resource
Answering the what, why and how of market researching for small businesses.

Inc.com: Market Research
Designed to help you find the right market research, this site includes a how to guide to market research and puts together a collection of important market research articles and resources.

Power Home Biz: Elements of Effective Market Research
Learn the basics of market research for small business and use links to other resources and articles to find tune the right market research.

Best Blogs and Forums

Research Info: Market Research Forum
Discuss and read what others think about all aspects of market research in this active forum.



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