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Toni Klym McLellan

Guide to Groupware and Collaboration Software and Sites

All together now: Making the virtual workgroup a reality.

By Toni Klym McLellan, Freelance Writer & Editor, Toni Writes

"Groupware" or collaboration software bring a project team together in the same virtual work space. Whether it's whiteboards, file sharing, or multiple collaboration tools, there's a product out there for you.

Your company might need groupware or collaborative software if:

  1. You often work with contractors located in other regions or countries – particularly in different time zones.
  2. Business is booming, making frequent sit-down meetings increasingly difficult.
  3. Your work is largely project-based, requiring many phases and steps, calling for a central "hub" to track progress.
  4. You frequently give presentations to several sources in various locations.

Action Steps
The best contacts and resources to help you get it done


Install it on your PC

Some well-established programs come as software installed on your computer or laptop or integrated into existing software.
I recommend: Venerable IBM collaborative offering Lotus Notes is still going strong after many years, with a Lotus Notes 7 (including Lotus Notes for Collaboration) the latest edition. Microsoft Office 2007 features Groove collaboration software.

Run it online

Many companies offer groupware as an online, multi-user interface, sans download or installation. This seems to be the trend in collaboration, due to low cost and ease of setup and modification.
I recommend: 37 Signals offers innovative, secure, and user-friendly web-based collaborative tools, including the multi-functional Basecamp, for a monthly subscription. Central Desktop offers a similarly comprehensive interface, also for a monthly subscription fee based on the amount of storage space needed. For companies with simpler needs and smaller budgets, 37 Signals offers free, basic Web-based tools like its Writeboard and Ta-Da list.

Share with gadgets

Touch-screens, Webcams…there are more ways to bring groups together than the software experience.
I recommend: 3M offers its MicroTouchTM ClearTek IITM touch-screen add-on that converts your computer screen into a whiteboard that can be viewed by others outside your office during a phone conference. The white-hot popular Apple iSight Webcam combines user-friendliness with visual quality for online conferences.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Think outside of the software box when contemplating collaboration – Weblogs, commonly known as "blogs" are a great tool for sharing ideas among many users who can either add content or comment on existing entries.
  • Instant messaging software – often downloadable for free – allows for multi-user conversations from multiple computers.
  • All reputable web-based groupware firms guarantee the security of their products – be sure to also ask about backup capabilities to prevent loss of data.
  • Test drive any groupware you're interested in using – nearly all companies offer free trials of their software.

The official source of Groupware and Collaboration Software and Sites is
the Groupware Software page at Business.com

IBM LotusLive Engage
Connect. Collaborate. Take Business Forward. Try IBM's Suite of Online Collaboration Tools including Web Conferencing & More. Get No Cost Trial.
30-Day Trial
www.LotusLive.com
AT&T Enterprise Solutions
The Most Innovative Network Mngmnt Capabilities in Telecommunications.
att.com/enterprise
Cisco Videoconferencing
Get The Round Table Experience Without The Round Trip Airfare. Learn More!
www.cisco.com
Cutting Edge Conference Calls
Web, Video, and Teleconferencing. Great Rates, Renowned Technology, and Customer Service. Free Podcasting. Custom Plans and Instant Access Available.
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www.conferencegroup.com

Recommended Solution Providers

Basecamp: Collaboration Application
Solution to communicate and collaborate on projects.

IBM: Lotus Notes
Offers employees business-critical collaboration tools designed to help you increase organizational productivity.

WebConference.com: Collaboration Projects
Offers real-time collaboration services for business teams.

Convoq: Groupware
Provides the collaborative groupware tools needed for instant access, instant messaging, video conferencing, presentation-sharing, product demonstrations, and webinars.

Microsoft: Groove
Integrates Microsoft Office Groove 2007 software across the enterprise.

Jabber: Collaboration
Produces products to streamline information flow and facilitate collaboration.

WorkZone: Business Collaboration Solution
Organize work, speed decisions, and keep everyone on the same page.

37Signals
Web-based applications for collaboration.

Central Desktop
Create online workspaces for business teams.

Writeboard
Allows users to compare different versions of a document.

TaDa List
Keep track of all the little things you need to get done online.

Best Sites to Learn More

Web Conferencing Zone: Collaboration
Guide to collaborative tools and work environments.

About.com: Community
Contains useful articles and resources for community tools.

Kolabora: Reviews
Reviews of online collaboration, web conferencing, and live presentation technology.

Best Blogs and Forums

ZDNet: Collaboration Blog
Focuses on collaboration and Web 2.0 innovations.

Ferris Research: Collaboration Blog
A blog about collaboration technologies.

Zoli's Blog: Collaboration Technology
Series of collaborative posts.



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