ISP Billing and Tracking Solutions Key Terms

Some key terms for using ISP billing and tracking solutions in business

By J. Stoltzfus, writer/programmer LOCAL CITIZEN

Whether it's for an ISP (Internet Service Provider) or another Internet based business, ISP billing and tracking solutions provide a whole lot of support for functions that, until several years ago, were done quite differently. From invoicing to inventory, from customer support to fraud protection, ISP billing and tracking software and tools are critical for helping to turn over transactions and manage businesses on the fly. A look at these basic key terms will help businesses start to brainstorm about getting these kinds of solutions into an existing setup.

Auto-scheduled and VoIP billing

With auto VoIP billing, businesses can set themselves up to receive payments without a human cashier. VoIP billing involves a variety of setups where transactions take place over the web, and auto-scheduled billing options set up customers for payments that get done at periodic intervals automatically.
Try: See more on VoIP billing at NextStag. Read up on auto-billing at Freshbooks.

Invoicing software

An Internet business or an ISP can use invoicing software. Invoicing software assists staff in preparing invoices with helpful automated data mining features and more.
Try: See more on invoicing software for ISPs from Optigold ISP.

Event logging

Event logging software is part of a system for monitoring internal Internet use. A lot of ISPs offer some kind of web event logging, but it may not be legal in all areas, so a business wanting to use this specific ISP tracking service should consult legal aid before going ahead.
Try: See more on event logging and tracking at Event Log Blog.

RADIUS

The ISP tracking technology known as RADIUS or Remote Authentication Dial In User Service is now a popular feature for Internet businesses. In a RADIUS setup, information such as usernames is centralized, providing more effective oversight in a business situation.
Try: See more on the details of what happens with RADIUS technology at this Tech Faq page.

MODUS

MODUS or Managed On-Demand UNIX Servers represent an example of "on-demand" technology, where these operational server types fit into an existing tech network to help take care of ISP billing and tracking needs. Some call MODUS the "ISP in a Box" because of automated features.
Try: See more on MODUS and related technologies at Escape Box.

Internal fraud

Internal fraud is when employees or others get information within a business and operate internally (with full access as insiders) to pull off financial fraud. ISP tracking can help combat internal fraud in various ways.
Try: See more on internal fraud at Celent.