Some aspects of e-commerce include:
- Privacy and data security
- Tax issues — U.S. and international
- Piracy and copyright infringement
Action Steps
The best contacts and resources to help you get it done
Meet your privacy and security obligations
This one is a moving target. There are multiple bills pending in Congress intended to spell out an e-business's obligation to keep its customers' private data secure. The laws touch on such matters as when a company may sell information to another or when a consumer must be notified that security has been breached.I recommend: The Better Business Bureau offers an excellent small-business security primer, and Visa offers details on security requirements for Visa credit card transactions. Consider tapping a private security company, such as Internet Security Systems, to manage data security for you, and let them worry about the laws.
Protect your domain name
As company or product name gains recognition, its domain name becomes a valuable asset. Take some basic steps to prevent competitors from mooching off of your company's successful brand by acquiring trademark protection and registering similar names.I recommend: Find information on trademark protection for your domain name from the U.S. Patent and Trademark Office. Affordable domain name registration is common today - register your domain name, common misspellings, and similar names at GoDaddy.com. NameProtect helps secure your domain name by offering trademark screening and monitoring and online brand protection.
Collect or pay sales tax
There is currently no federal legislation or statewide enforcement of sales tax on online transactions. Income tax regulations can vary by state, so consult your state tax authority. Proposed federal legislation allowing states to tax sales made over the Internet is likely to pass soon.I recommend: Ask your state revenue department about their Internet policy. Most states have signed on in support of a Streamlined Sales & Use Tax. Keep abreast of legal developments at the Streamlined Sales Tax Governing Board Web site.
Post a
Many companies post a "terms of use" section on their sites to clarify issues like where lawsuits should be filed (jurisdiction), dispute resolution, and disclaimers.I recommend: AllBusiness.com lists the seven sections all good terms of use sections should contain, and also a sample terms-of-use agreement for a Web site.
Tips & Tactics
Helpful advice for making the most of this Guide
- If your site contains content either directed at children or adults-only content, be sure to comply with federal child safety and privacy laws.
- Use digital encryption to secure electronic signatures.
- In addition to a terms-of-use and privacy policy, be sure to post a copyright statement on your site's home page.
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