Making the Most of Virtual PBX

How to choose the right virtual PBX system

Making the most of virtual PBX means getting the phone service your business needs at the best possible price. Virtual private branch exchange (PBX) systems manage all your calls and voice mail, so that your company doesn't have to invest in equipment. It can save time and money since it saves you from supporting, maintaining and replacing phone system hardware and software. You also don't have to worry about having a secure space for the large equipment usually associated with PBX systems.

Because of advancements in technology, virtual PBX systems often offer many of the same features as on-site systems. They can also usually be customized to meet your business needs and number of users, so you don't have to pay for services you don't need. To make the most of hosted PBX systems:

1. Compare a variety of virtual PBX systems before making a choice.
2. Find a virtual PBX system that offers low rates for small businesses.
3. Get a system with advanced features that save time and give your company a professional presence.

Pay only for the virtual PBX services that you use

If you have few users or mobile employees, save money by purchasing a simple business phone system. You'll only pay for the features you use and can upgrade later.

Compare virtual PBX providers

With so many choices available, having a guide to virtual PBX providers can be helpful. PBX guides allow you to do a side-by-side comparison of the features and prices of providers.

Create a professional first impression with business hosted PBX services

Many PBX hosting providers offer features like professionally recorded greetings, music on hold and virtual or live receptionists. These features of business telephone service can make even a small home office look like a large, established company.

Get convenient voice mail options from an online PBX provider

The ability to listen and respond to voice mail messages in a timely manner is important. When choosing a PBX provider, make sure it's easy to get your voice mail.

Get free advanced features with virtual PBX software

Several companies offer shareware that allows you to create your own virtual PBX system. Using only a computer or server and existing phone lines, you can set up call center management for free..

• Remember that most virtual PBX solutions use VoIP to connect. If your Internet connection goes down, you'll probably lose your call functionality.

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