Management Consulting Key Terms
Hiring a management consult is an effective way to improve operations of an organizationManagement consultants can provide a variety of services to an organization. Basic functions of a management consultant include observing the operations of an organization, meeting with employees to gain insight as to what they feel needs improvement, learning other concerns employees may have and providing recommendations to management. Management consultants can also assist an organization with teambuilding, management skills and change management. Understanding management consulting key terms can help you know what to expect from your consultant.
Change managementIt is only natural for people to get nervous when change occurs within an organization. Change management involves taking steps to communicate with employees the goals and objectives of the organization to put any concerns, as well as rumors, to rest. In turn, the transition process will go more smoothly with the support of management and employees and will provide the organization the desired results.
Performance managementPerformance management monitors progress toward established goals and includes involving employees in suggesting improvements in how the organization can better meet its goals and objectives. Performance management also involves planning performance expectations and goals, monitoring performance, developing employee needs through training or increased responsibilities, rating performance periodically and rewarding good performance.
U.S. Office of Personnel Management offers an overview of performance management.
Coaching skillsEffective coaching skills involve the ability to motivate staff, communicate effectively (both verbally and non-verbally) and provide feedback in a manner that staff will welcome and apply in order to achieve the goals and objectives of an organization.
Performance measurementPerformance measurement involves establishing methods to determine how programs, projects and acquisitions are performing or meeting expectations using statistics or qualitative measurement.
Institute of Management ConsultantsThe Institute of Management Consultants advocates ethics in the management consulting profession. The Institute certifies members of its organization and provides continuing education through conferences, chapter events and professional resources. These professional development opportunities enable members to provide their clients specialized service in "Communities of Practice" related to specific industries and consulting specialties such as process improvement.
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