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Daniel Kehrer

Guide to Massachusetts State Small Business Services and Resources

How to tap a wealth of helpful state and regional-level solutions

By Daniel Kehrer, Editor, Business.com & Work.com

If you are looking to start or expand a business in Massachusetts or just need help solving a problem specific to this state or region, there's a wide range of resources — both government and private — available to help.

While many nationally focused resources offer helpful solutions, some issues are better addressed at the state or local level. Answers to licensing, zoning, sales tax, incorporation, economic development issues and a mountain of other matters often reside at the state level. Ironically, however, finding the right resources closer to home can often be even more difficult, as local solutions often live in many different places.

Cover your bases by seeking solutions in these locations:

  1. State government agencies, such as the commerce department, economic development office, secretary of state's office or other business-related state agencies.
  2. Small business assistance programs offered through local universities and community colleges that are backed by state and federal resources. These include Small Business Development Centers (SBDCs) and SCORE offices.
  3. Private, non-profit and special-interest industry and business organizations that provide a range of services, networking opportunities and even funding options for small businesses.
  4. State and local offices of federal agency programs, such as the U.S. Small Business Administration (SBA) office in your area.

Action Steps
The best contacts and resources to help you get it done


Get free help at the Mass. Small Business Development Center (SBDC) Network

The Massachusetts Small Business Development Center (SBDC) Network can help you establish and expand a business through management and technical assistance programs for the aspiring and existing small business owner.
I recommend: The main SBDC site for Massachusetts will connect you to the help you need.

SCORE more free help for your biz

SCORE, "Counselors to America's small business" is a terrific national organization that provides free mentoring for small business owners.
I recommend: These are SCORE Massachusetts offices: Beverly - NE Massachusetts SCORE; Boston - Boston SCORE; Hyannis - Cape Cod SCORE; Springfield- W. Massachusetts SCORE.

Connect with state programs through the Business Resource Team

The Massachusetts Business Resource Team will help you identify state programs and services that can help you.
I recommend: You'll find it in the Massachusetts Office of Business Development. Or contact the Business Resource Team with your specific request. Get help with permits, site selection, tax incentives, hiring, financing and relocation.

Connect to a Massachusetts small business resource portal

Discover hundreds of local programs offering free and low-cost help for starting and growing your business.
I recommend: The Business Utility Zone Gateway for Massachusetts can connect you with a wide range of people, tools and resources.

Snag state-level help from the SBA

District, state and regional offices of the U.S. Small Business Administration can put a more focused face on federal programs and resources, and plug you into local training and assistance solutions.
I recommend: Just plug in a Zip Code, select a specific city from the pull-down menu or check your state on the U.S. map in the middle of the SBA home page.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Many types of businesses require state, city or county licenses and permits. State offices listed above will spell out any specific requirements for your industry.
  • Small Business Development Centers (SBDCs) are an often-overlooked but terrific place to obtain free or low-cost advice and information, including training seminars and technology resources that are nearby.
  • Locally-based SBDC consultants can advise you individually on how to write a business plan, market your products and services, find financial resources and other valuable information.
  • The regional SBA office can plug you into loan and assistance programs, seminars and other initiatives to aid small businesses.
  • Linking up with a local SCORE counselor is a great way to learn from an experienced individual about state-specific solutions.

The official source of Massachusetts State Small Business Services and Resources is
the Massachusetts Small Business Development Centers page at Business.com

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Recommended Solution Providers

SCORE: Massachusetts
Free counseling made available for business owners in Massachusetts. Just use the drop-down menu to target results.

Small Business Development Center (SBDC): Massachusetts
Public resources available for business owners in Massachusetts.

Business Licenses: Permits and Licenses
Allows users to find and register for business permits and licenses at the state, county, and local levels.

CCH Toolkit: Massachusetts Forms
Offers explanations and downloading for Employee's Witholding Allowance Certificate in Massachusetts.

AllBusiness: Massachusetts Forms
Use the search box to find forms for startups and existing businesses by typing the name of your state in the search box.

Better Business Bureau: Massachusetts
Find out if complaints have been filed against your business by contacting your local Better Business Bureau (BBB).

NFIB: Voice of Small Business in Massachusetts
Small-business association fighting for small business on key issues such as regulatory and civil justice/tort reform.

Best Sites to Learn More

Secretary of State: Massachusetts
Official site for Secretary of State for Massachusetts.

State of Massachusetts: Small Business Resources
Official government site for the state of Massachusetts.

Chambers of Commerce: Massachusetts
Communities of small business owners in Massachusetts. Search for a chapter near you.

Internal Revenue Service: Massachusetts
Lists government web sites for Massachusetts.

SBA: Massachusetts
Small Business Association services in Massachusetts.

SBDCNET: National Information Clearinghouse
Lists resources to find demographic data useful for business research in regions nationwide.

CCH Toolkit: Massachusetts Advice
Type state name into the search box (in upper right-hand corner) to find advice on employees, holidays, wages, and taxes.

SmallBusiness.com: Massachusetts
Online business resources maintained by government agencies for small businesses in Massachusetts.

Best Blogs and Forums

GeoLocal Blog: Localizing Search
Read about innovative online technology focused on local businesses.

Kelsey Group: Strategic Research Blog
Evaluates business, social, economic and technology trends that are changing the local market.

Local Search Resources: SEO Blog
Informs owners on how they can utilize the internet to promote their business online for local searches.

City-Data: Community Forum
Entries have more of a consumer focus, but the forums could be useful if you need to gather information from a local perspective.



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