Office Etiquette for Beginners
Office etiquette reflects a positive organizational image, increased productivity and increased employee morale
Office etiquette should be a part of any organization. While some may view an office etiquette provider as a waste of time, teaching someone manners they should already know, there are unfortunately individuals who do not have good manners. With advances in technology such as cell phones and email, there are certain “rules” pertaining to the use of those communication mediums that many are not aware of. Organizations must bear in mind that the behavior of their employees reflects on the organization as a whole.The office etiquette directory of topics that are of interest to organizations include manners, dining etiquette, inappropriate cubicle decorum, dress code and networking. An office etiquette list of topics that should be an integral part of any organization includes those focusing on:
1. Email office etiquette
2. Business and office conduct
3. Conflict resolution
Research office etiquette that pertains to email
Email is becoming a very popular method for individuals in the business world to communicate with one another. Benefits of emailing include having documented dialog (such as the date and time stamps indicating when messages were sent) between individuals, not to mention the convenience of quickly sending documents, pictures and other correspondence. While some may view email as an informal method of communicating, there are still rules one should abide by such as using proper grammar and punctuation, avoiding the use of emoticons or typing in all capital letters (which indicates yelling).
Try: Emailreplies.com and IWillFollow.com provide information on email etiquette.
Read about office etiquette focusing on developing ones business and office conduct
Meetings remain an important element in conducting business. While it is true that individuals are meeting to discuss a goal, business plan or resolution to a problem, one's behavior and demeanor may play a larger part in making or breaking a deal, which stresses the need for office etiquette. For beginners, one must be cognizant of others, refrain from making ethnic, racial or even political jokes, be respectful to others and their opinions and perhaps most importantly, be on time.
Try: Office etiquette is important in the office when working with colleagues. While business meeting rules also apply in the office environment, there are other rules of etiquette one must follow, such as not taking extended lunches, leaving work early without submitting leave and engaging in inappropriate personal phone calls,which includes arguing and discussion of private matters, with significant others. Obtain office etiquette information pertaining to business and office conduct from The Protocol School of Palm Beach or The Lett Group.
Read about office etiquette focusing on conflict resolution for your organization
Conflict is inevitable in any organization with factors such as deadlines and individual personalities being some underlying causes. Mandatory conflict resolution training for employees should be part of any organizations office etiquette. For beginners, individuals need to recognize sources of conflict, understand that various behaviors and cultures exist within the workplace, learn to listen to the views of others and resolve conflicts that may arise professionally and in a manner that does not cause disruption within the organization leading to dissention, low employee morale and low productivity.
Try: Find office etiquette pertaining to conflict resolution on MindTools and The University of Wisconsin – Madison Office of Quality Improvement & Office of Human Resource Development website.
Copyright © 2011 Business.com, Inc. All Rights Reserved.
