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Sheryl Nance-Nash

Guide to Preventing Employee Discrimination Claims

By taking the right steps, you can avoid costly lawsuits

By Sheryl Nance-Nash, writer, Inkwell Communications

Unless you have a very small business of three employees or less, the vast majority of anti-discrimination laws apply to you. Federal and state laws define discrimination as treatment of one employee differently from another on the basis of race, color, religion, gender, pregnancy, age, marital status, physical or mental disability or other personal characteristics.

A discrimination lawsuit by an employee could cost a small business heavily in legal fees and lost productivity. The best defense is to keep your place of business free of discrimination. There are three main tactics:

  1. Education
  2. Documentation
  3. Enforcement

Action Steps
The best contacts and resources to help you get it done


Educate, educate, educate

Most managers know who is protected by discrimination laws, but may not know what actions are illegal.
I recommend: The U.S. Equal Employment Opportunity Commission (EEOC) sets out the details on how small business comply with discrimination rules. Get tips on educating your staff from Employee Benefit News. EEOC will also train your staff at your office or get on-site or online training from private education company AHI Workplace Compliance Training Center.

Investigate and document

Document every complaint you get. Investigate it thoroughly and get legal counsel if necessary — legal help early in the game when you suspect a significant problem will prove a smart move if a lawsuit develops.
I recommend: See the checklist from Nolo on how to react to and investigate a discrimination claim. Or get training from Trainup to teach your managers best practices on discrimination investigation.

Mean what you say

A policy with no teeth will certainly come back to bite you. It does no good to have a policy, conduct training and then don't enforce the rules. Do not take lightly unacceptable behavior, clearly explain to the employee that if he or she does not stop the behavior, you will be forced to let them go. Let an offender off the hook and you could put your business at risk.
I recommend: Create an anti-discrimination statement for your company so your intentions are clear – see a sample employee handbook anti-discrimination statement from hrVillage. See tips on disciplining employees from FindLaw.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Employment practices liability insurance covers businesses against claims by workers that their legal rights as employees have been violated. It protects against lawsuits, including sexual harassment and discrimination. Evaluate whether this type of policy is worth investing in.
  • You are legally required to work with your employees to make it possible for them to practice their religion, say if they request time off for religious observances. However, you are not required to offer this accommodation if it would cause a hardship on your business or other workers.
  • If you fire an employee in a protected class, it can be harder for the discharged employee to make a case against you if you replace him or her with another member of the same protected class.

The official source of Preventing Employee Discrimination Claims is
the Discrimination Law page at Business.com

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Recommended Solution Providers

Ceridian
Company that offers resources and articles on their website and in person training session on avoiding discrimination in the workplace.

Employee university.com
Employee training and development products, primarily packaged corporate training videos for sale and rent. Includes previews and online ordering.

Trainup
Company that provides training to employees in the classroom and online in a variety of topics, including the EEOC and employment discrimination.

Business Training Media.com
Provides workforce and business-development training programs designed exclusively for corporate trainers, managers, executives, educators, entrepreneurs and professionals in law enforcement and human resources.

AHI Workplace Compliance
Training center for preventing discrimination.

Best Sites to Learn More

U.S. Equal Employment Opportunity Commission
Federal government website which covers all aspects of discrimination, such as age, gender race, national origin, disability, pregnancy, religion and issues such as sexual harassment.

Lawmemo: EEOC
Information about discrimination from a legal perspective.

AllBusiness.com: Employment Discrimination: Prevention
Articles for business owners about preventing employment discrimination

Nolo.com: Preventing Discrimination
Site which talks about guidelines, articles and laws related to employee discrimination.

U.S. Department of Labor: EEO Laws
Equal employment opportunity (EEO) laws prohibit specific types of job discrimination in certain workplaces. Article contains information and links to other resources.

Best Blogs and Forums

ExpertLaw: Employment Discrimination
Forum where people exchange ideas about employment discrimination.

Ross' Employment Law Blog
Blog covering employment law, specifically disabilities.



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