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Jennifer Baljko

Guide to Employment Agencies and Recruitment Agencies

A staffing firm can free more time for daily management

By Jennifer Baljko, Freelance Writer and Editor

You're racing against the clock to get new products to market. You're handling sales calls and seeking out financing to fuel growth. And now, you need to hire more people to meet your growing needs. Bringing in a third party to coordinate your recruitment efforts may be the best solution so you can stay focused on revenue-generating tasks. Recruitment and employment agencies can handle the following:
  1. Posting job openings.
  2. Tracking and pre-screening applicants.
  3. Running background checks.
  4. Ensuring compliance with labor laws.

Action Steps
The best contacts and resources to help you get it done


Choose which responsibilities to farm out

You may decide that some parts of your human resources functions don't need to be outsourced, and that some portions are best handled internally. For instance, you may want to hire a recruitment or employment agency simply to handle filling temporary employment slots or to manage outreach programs such as college recruiting or job fairs.
I recommend: The Recruitment Process Outsourcing Association provides an online form you can fill out to analyze when to turn to recruitment agencies or employment agencies. For temporary help, try Business.com’s directory of temp agencies and for general HR outsourcing specialists, use the directory of human resources outsourcing firms.

Posting jobs

Look for a firm that will use a variety of sources for job postings. Some HR outsourcing firms have affiliations with certain job posting sites or organizations and will limit their efforts to those.
I recommend: Accolo uses every source possible for job postings — including referrals, job postings and professional organizations — and offers pay-as-you-go plans that are especially suited to small businesses.

Pre-screening candidates

Having someone else pre-screen applicants is one of the biggest time-saving benefits of employment agencies and recruitment agencies.
I recommend: View an interactive presentation of Manpower's online pre-screening tool, which uses custom questionnaires

Using the Web

Make sure that any firm you consider takes full advantage of online recruiting tools to simplify and streamline the process.
I recommend: Recruitment Enhancement Services (RES) uses Web-based applicant tracking, automated online scheduling and a host of interactive sourcing tools.

Staying within the law

Asking interview questions that get the information you need but remain in accordance with hiring laws takes experience, experience you may not have.
I recommend: At TalentConnections.com, a seasoned recruitment professional handles recruitment tasks so you don't get into legal trouble.

Taking advantage of major firms

Although smaller companies may offer more personalized service, large, nationwide recruitment and employment agencies boast certain advantages. For instance, major firms often have voluminous résumé databases at the ready.
I recommend: Spherion, which has more than 2,000 recruiters, boasts a database of more than 2.5 million résumés.

Considering costs

Recruitment agencies and employment agencies charge in a variety of ways, including a percentage of the salary of the hiree, a project fee or a flat fee per hire.
I recommend: Take an online tour of HyrianOnDemand, which is geared to smaller businesses and charges a flat fee per position that averages one-fifth the cost of a search firm.

Using a recruiter for high-level hires

Executive recruiters keep an eye on who’s who in your industry and will identify and approach candidates who may not be actively looking for work.
I recommend: Business.com’s directory of executive recruiters lists many leading firms.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Don't get overwhelmed. There are dozens of recruitment agencies and employment agencies that would love to win your business. Remember that your ultimate goal is to bring on employees who will assimilate well into your business culture and help you reach your objectives. Apply the same tactic when choosing a recruitment firm.
  • Stay flexible. What works today may not be necessarily the best solution in a few months. While outsourcing offers benefits particularly in the start-up stages when you are being pulled in several directions, you'll want to evaluate the pros and cons occasionally.

The official source of Employment Agencies and Recruitment Agencies is
the Employment Agencies page at Business.com

Monster™: For Employers
Post Jobs & Search Resumes - Find the Right Employees!
www.Monster.com
Compare Price Quotes for HR Outsourcing: AllOptions.com
Compare HR outsourcing price quotes from multiple vendors. Free, No obligation.
Get Quotes Now | Compare Vendors | Pricing Quotes
www.alloptions.com
Recruitment Process Outsourcing Services
SmartSource your hiring with Instigate's Recruitment Process Outsourcing Service - TalentAssist. Enterprise-Wide and On-Demand Talent Solutions.
www.instigateinc.com
Applicant Tracking Software Directory
Compare applicant tracking software using Capterra's free, comprehensive directory.
Capterra.com

Recommended Solution Providers

Kenexa
Manages staffing operations and large recruitment campaigns for major companies.

Accolo
Uses networking-based Recruitment Process Outsourcing (RPO) to find the right candidate in the least amount of time.

Recruitment Enhancement Services
RES pioneered the fields of recruitment outsourcing and applicant management in 1983. RES uses outstanding talent, innovative processes, powerful creativity, and state-of-the-art technology to produce exceptional results for a wide variety of clients.

Hyrian
Company providing hiring solutions from start to finish for small to midsize and Fortune 500 companies.

Kelly HRfirst
Specialized unit of Kelly HR Services devoted to recruitment process outsourcing.

ManPower.com
Manpower's RPO team has the means and the knowledge to create and manage customized, end-to-end recruitment and hiring solutions.

Talent Connections
Talent Connections has resources, networking, and access to an applicant tracking system. Talent Connections custom designs an outsourcing solution to fit a company's needs.

Spherion
Spherion provides integrated solutions to meet the evolving needs and priorities of companies and job candidates.

Lucas Group
Recruitment services for a variety of industries.

Best Sites to Learn More

Recruitment Process Outsourcing Association
Mission is to educate the market about Recruitment Process Outsourcing (RPO), incorporate common metrics and comparative information as defined by staffing.org, develop and enforce certifications and promote RPO benefits.

Society for Human Resource Management
Section devoted to articles about outsourcing, including outsourcing hiring.

Buyerzone.com: Human Resources Outsourcing
Overview for HR outsourcing, with information on a host of recruiting areas including recruitment software and personnel outsourcing.

Personnel Today: Outsourcing
Articles related to outsourcing personnel, including HR outsourcing and recruitment outsourcing.

Best Blogs and Forums

ere.net: ereDiscussions
Forum for discussing and debating issues related to recruiting and talent management.

ERE Blog Central
Featuring opinions and perspectives from leaders in the recruiting and human resources fields.



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