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W. Eric Martin

Guide to Responding When Your Business Is Sued

Taking the wrong steps can cost you time, money and your business

By W. Eric Martin, Keyboard pounder & synonym selecter, TwoWriters.net

Trademark infringement, a customer mishap, wrongful termination, lease violations, product liability -- your business can be sued for any number of reasons, and once the papers are filed in court, you don't get to dismiss those reasons as frivolous. You need to treat the lawsuit as something that can destroy your business because that's the truth. But by taking the proper steps in response, you can:
  1. Have lawsuits without merit dismissed and your lawyer's fees reimbursed.
  2. Protect the standing of your business in the community.
  3. Keep your business functioning both during the lawsuit and afterwards.

Action Steps
The best contacts and resources to help you get it done


Hire a lawyer

Presumably you already have a lawyer who's helped you with business organization or arbitrated disputes, but if not -- and a lawsuit has socked you from nowhere -- now's the time to get one.
I recommend: Search the Findlaw lawyer directory for a legal partner for your business. LegalMatch is a good choice for when you need someone immediately. Make sure that the individual has experience with the legal needs of small businesses and the specific issues of the lawsuit before hiring. Most people represent themselves in small claims court, but you could still consult with a lawyer beforehand to discuss the case.

Try to stay out of court

Being served with a lawsuit doesn't automatically mean a day in court. Do what you can to resolve the problem before the court date arrives.
I recommend: Try alternative dispute resolution tactics: an apology, negotiation with the other party, an outside mediator who works as a go-between, and finally arbitration by an independent individual or panel. For those final two steps, find experts for hire at the National Arbitration Forum or the American Arbitration Association.

Prepare your evidence

Claiming your innocence isn't enough. You need to provide proof that will convince a judge or jury to support you.
I recommend: Documentary evidence -- checks, receipts, invoices, contracts -- will likely be crucial to your defense, so assemble this material well in advance of your court date so that your defense attorney can review it and ask for further material if needed. Other types of evidence include witnesses, discovery evidence, and demonstrative evidence.

Ready your testimony

Evidence doesn't always stand on its own. You, your employees, and others might be called to the witness stand -- by either side in the lawsuit -- to answer questions. Your lawyer should help you prepare for this situation ahead of time.
I recommend: Witnesses can't memorize their testimony, but they can be questioned ahead of time to help them organize their thoughts and remember details relevant to the lawsuit. The character of your witnesses helps to "sell" your side of the story, so think about how they'll appear in court.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Be courteous at all times in the courtroom. Your demeanor can be as important as the evidence in the eyes of the judge and jury.
  • Check your business insurance policy to see whether it covers lawsuit fees. Some policies partially cover these costs.
  • Learn how to give your testimony in layman's terms, avoiding business lingo and explaining technical details whenever needed.

The official source of Responding When Your Business Is Sued is
the Full Service Law Firms page at Business.com

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Recommended Solution Providers

Asset Protection Consulting Group: Asset Protection Services
Find out how to protect your business assets from lawsuits.

Incorporators: Business Incorporation Services
Provides incorporation services to protect your assets.

Business Insurance Now: Insurance Services
Use insurance to settle lawsuits.

National Arbitration Forum
Offers parties a decisive legal outcome to their dispute without the expense and inconvenience of court proceedings and attorney fees.

Legal Match
Helps owners find a lawyer for their case.

Lawyers.com
Online search for a lawyer nationwide.

Best Sites to Learn More

Lectric Law Library: Tips to Avoid Lawsuits
Learn how to avoid lawsuits.

Microsoft Small Business Center: Protection Against Lawsuits
Protect your small business from lawsuits.

Missouri Small Business Development Center: Post-Suit Response
Offers advice on what to do after you've been sued.

Sure Payroll: Lawsuit Protection
Provides advice on protecting your business from lawsuits.

FreeAdvice: Litigation Basics
Understand the basics of litigation and alternatives to litigation.

DiCarlo Law: Business Protection Services
Explains how to protect your business from lawsuits.

Find Articles: Lawsuit Avoidance Tips
Protect your business by learning how to monitor employee emails.

Articles Hub: Liability Limitation
Provides advice on how to limit liability from a lawsuit.

Best Blogs and Forums

LawGuru: Litigation Forum
Discuss litigation and alternatives to litigation.

FreeAdvice: Litigation Forum
Ask others about responses to litigation.

Law and Policy Institutions Guide: Litigation Forum
Get advice on litigation issues.

Labor Law Talk: Courts Forum
Discuss litigation issues for any state.

Business Disputes Law Blog
Blogs about business disputes.

Andrew Ewalt: Business Law Blog
Provides articles on how to protect business assets.



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