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Guides & Articles on Answering Services
Answering Services Basics
How and why business answering services may work to your advantage
Answering services save the day when your clients, customers or patients need some sort of attention 24/7 but you don't want to staff the office around the clock. While there are a number of different options and plans to choose from when you select an answering service, the general principle is the same: They take client calls when you can't, distribute general...
Answering Services Key Terms
Gain the knowledge to understand answering services key terms
As a business owner, you may decide to outsource your incoming calls. The best way to outsource these calls is to utilize an answering service. Answering services can be located anywhere, and they do not have to even be in the same time zone as your business. When you use an answering service to intercept your incoming calls when you are away, your customers will still get the...
Answering Services
How to keep the personal touch while your business grows
Your small business is generating more phone calls from customers and potential ones – and that's good news except it's getting harder for you to make your products or give services. Consider outsourcing your incoming calls. The value of a human voice is huge – many callers will simply hang up rather than talk to a machine. But before you pick the cheapest...
Medical Answering Services
In cases of emergency, efficient medical answering services can make the difference
Your medical business needs medical answering services to handle incoming calls, especially emergency calls. Usually when someone calls a doctor's office or clinic after hours, they want to speak to someone directly. It is a stressful time for them and an important business function for you. Callers to healthcare provides highly value the sound of a human voice. So your...
Using Answering Services
Businesses get to work using a phone answering service
Deciding to use telephone answering services for business is the first step. Business answering services asset your company by providing prompt telephone answering and messaging options, scheduling, or your choice of other call handling features. Answering services are capable of handling calls any way you might need.Using answering services for your business allows you to focus...
