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Guide to Securing Shelf Space in a Competitive Market

Product packaging, positioning and pricing play a part in attracting retail buyers

By Jenni Simcoe, Writer


When you browse the aisles of your favorite stores, you tend to gravitate toward brands you know. It's no different for retailers and retail store buyers. Getting buyers to give shelf space to a new product isn't impossible, but it does require some legwork. To secure real estate in a store, you need to:
  1. Make your packaging pop.
  2. Offer a quality product that's also a good value.
  3. Brand your product.
  4. Promote your product with a marketing and publicity campaign.
  5. Know your competition well enough to emphasize your product's strengths by comparison.
  6. Meet your production quotas and deliver on time.

Action Steps
The best contacts and resources to help you get it done


Position your product

Your product needs a clear identity that differentiates it from the competition and highlights how it benefits your target market. To position your product, make a list of your product's features and how they benefit your customers. Is your product a time-saver? Will it make your customers healthier? Or is it easier to use than your competitor's product?
I recommend: Consult a professional agency, such as Spur Communications, to assist in positioning your product effectively.

Create packaging that wows

Buyers look at packaging almost as much as the product itself. If your packaging design doesn't shout "pick me up," buyers may not think it will sell well in their marketplace.
I recommend: Find a list of packaging design companies at BrandChannel.com. If you question the effectiveness of your existing packaging, enlist Eye Tracking to perform market research to see how consumers react to your product.

Target independent retailers

Initially setting your sights on smaller retailers rather than mass marketers makes sense for a number of reasons. It quickly reveals any problems with your product or its packaging, and it gives you practice in the fine art of negotiating shelf space. Once you've had success with independents, use your good track record to appeal to larger retailers.
I recommend: Contact your local chamber of commerce to find independent retailers in your area or use the search engine at the National Retail Federation to find regional and community retail associations. Add your product to IndieRetailer.com's search engine, which is targeted to independent retailers.

Attend trade shows

Generate interest in your product by taking it on the road. Consider exhibiting at a trade show in your industry where buyers will be browsing the aisles for new wares.
I recommend: Search for trade shows in your industry or product category at TSNN.com.

Keep your product in the public eye

Retailers want products that will sell themselves. Committing to a marketing and publicity campaign that will drive consumers to your product will entice retailers to give you a shot.
I recommend: Find an advertising agency in your area by searching the American Association of Advertising Agencies (AAAA) Web site. Launch a publicity campaign with a public relations firm by searching the Council of Public Relations Firms member list. Locate independent consultants who specialize in advertising, marketing and PR at Guru.com.

Price your product competitively

Buyers are sure to shy away from stocking your product if it the cost is significantly higher or lower than comparable products.
I recommend: Determine a retail and wholesale price with formulas courtesy of Microsoft Office or consider pricing software, such as Price Director.

Hire a retail marketing firm

Let the pros handle the process of selling your product to retailers. The money you spend on a consulting firm could be recouped thanks to greater success landing your product on store shelves.
I recommend: Outsource your product marketing to Phase Forward, a firm that specializes in launching products into the retail channel.

Tips & Tactics
Helpful advice for making the most of this Guide

  • After you've secured space at a store, your job is far from over. Follow up with buyers periodically to see if their needs have increased and to get feedback on how your product is selling.
  • A key to getting your product on the shelf is to supply buyers with samples.
  • Provide buyers with current market research that shows how your product is selling against the competition and what marketing efforts are in the pipeline to drive sales.
  • If your business staff is too small to handle the volume of orders, consider outsourcing to a fulfillment company that can take orders 24 hours a day and keep up with the demand.
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Recommended Solution Providers

IRI Apollo Space Management Suite: For Manufacturers
Software products to help manufacturers and retailers optimize the performance of retail shelf space and category performance.

Winston Weber & Associates: Retailer/Wholesaler Consulting
Shelf space planning and productivity optimization.

ACNielsen: Assortment and In-store Space
Products and services for retailers and manufacturers in managing assortment and in-store space.

JDA Software: Space Planning
Space management solution to execute category plans.

ICG Commerce: Category Management
Services include supply market monitoring and reporting and performance management.

Oracle: Retail Category Management
Space optimization calculations to generate space allocation recommendations

CMI: Category Management, Inc.
International consulting, training, and software development firm for the retail and consumer goods industries.

MicroStrategy: Supplier Category Management
Vision Chain technology for collecting, managing, storing and analyzing retail data.

IntegraSys: Category Management
Data collection and analysis sales tool to plan shelf space strategy.

Category Management Solutions
Consulting and research services.

McKinsey & Company: Merchandising & Category Management
Consultant to retail clients providing strategy, concept renewal, supply chain, and marketing.

Partnering Group: Category Management
Retail consultant and designer of best practices for the industry.

Spectra Marketing: Sales and Category Management
Strategies and tactics for manufacturers.

Best Sites to Learn More

StartUp Journal: Wall Street Journal Center for Entrepreneurs
Marketing and sales article on winning shelf space in a competitive market.

BrandChannell.com: Shelf Space
Roles of retailers and manufacturers in product appearance on retail shelves.

EnviroSell: Category management
Research information and articles on merchandising strategy including role of shelf positioning.

Gartner Voice: Category Management in Manufacturing & Retail
Podcasts and research articles.

CPG CatNet: Association for Category Development Professionals
Organization for professionals in category management.

ChainLink Research: Shelf Space Allocation
Discusses how retailers make shelf space allocation decisions (requires free registration.)

American Marketing Association: Slotting Allowances
Discusses affect of slotting allowances on competition.



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