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Guide to Small Business Executive Dashboards

Dashboards offer at-a-glance information about your company's performance

By Chris Caggiano


When you peer at your car's dashboard, you can quickly assess how the vehicle is functioning and receive alerts when something's gone awry. Small business dashboards offer something similar to business owners: a consolidated view of key information about the business, including alerts when trouble looms.

Dashboards are essentially one-screen, customizable computer snapshots comprising charts and tables of your company's key indicators: sales reports (daily, monthly, year-to-date), cash on hand, profitability, back orders, inventory levels, payroll, accounts receivable and payable, etc. Costs range from about $150 to $1,500 for an off-the-shelf program, but there are also Web-based subscription models that start at about $150 a month.

If you're using Peachtree or Quickbooks, you already have dashboard capabilities (Peachtree doesn't use the word "dashboard," but the program's home screen serves that function.) Microsoft Small Business Accounting also has dashboard functionality that includes:

  1. Automatic company-wide updates when the program receives new data
  2. Customizable views for different employees
  3. Warning lights when indicators reach unacceptable levels

Action Steps
The best contacts and resources to help you get it done


Test drive off-the-self software

If you don't already have the software, you can download free trial versions and check out their respective dashboard features.
I recommend: Download free trial versions of Peachtree, Quickbooks and Microsoft Small Business Accounting.

Consider using Web-hosted software

Dashboard views are also available in online versions, such as the service from Quickbooks, and from Web-only packages such as NetSuite. The benefits of hosted accounting software include easy access from any Internet connection and automatic software upgrades.
I recommend: Check out a screen shot of the NetSuite and Quickbooks dashboards. You can also download a trial version of NetSuite and a trial version of Quickbooks.

Determine what you need to track

Once the software is installed, you'll need to figure out which business indicators you want to track. This may not be as obvious as it sounds. The most important number or ratio for your business may not be the one you think it is, and that all-important number may change over time.
I recommend: To start thinking about what business information your dashboard should include, see these tips on Inc.com. The site also includes a worksheet to help you figure out what numbers are most important for your business. (Free registration required.)

Tips & Tactics
Helpful advice for making the most of this Guide

  • Check to see if your current accounting software has dashboard capability.
  • Plan on two to three months to get up and running, both in terms of implementing the software and inputting the data.
  • Inquire whether the software you're considering has different views for different people: CEO, salespeople, bookkeepers, accountants, etc.
  • Your dashboard may need to change as your business changes. Make sure your dashboard can grow with you and your business.

The official source of Small Business Executive Dashboards is
the Business Dashboards page at Business.com

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Recommended Solution Providers

Executive Dashboard: Online Dashboard
Online executive dashboard for performance and data management.

Corda: Executive Dashboards
Provides a variety of custom executive dashboard solutions.

iDashBoards: Executive Dashboards
Provider of customer executive dashboard software.

Visual Mining: Executive Dashboard
Provider of custom executive dashboards and metric reporting.

CGS: Executive Dashboard
Provides a quick, concise, aggregate view of corporate data.

Best Sites to Learn More

Appian Analytics: Executive Dashboard Samples
Advice and examples on how to take business data and turn it into an executive dashboard or interactive graph in PowerPoint, HTML, PDF, email, and other formats.

Best Blogs and Forums

Business Intelligence Lowdown: Business Intelligence Blog
News and articles on business intelligence and knowledge management.

BI For Business People: Business Intelligence Blog
Information on business intelligence and executive dashboards.

Why Knowledge Management: Knowledge Management Blog
Information and articles on knowledge and content management.

Dashboard Spy: Executive Dashboard Blog
The Dashboard Spy is a collection of enterprise dashboard screenshots, collected to spur ideas and lead to a success in executive dashboard, scorecard or business intelligence projects.



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