SmartCard Readers Education and Training

Getting the appropriate education/training for smartcard readers

You may sell or install smartcard readers, design computer systems that include smartcard readers or you might have decided it's time to incorporate smartcard reader systems into your business. Regardless, smartcard readers education and training will provide a critical factor in the success of your business. Gaining all the knowledge and skills available will help you better serve your customers and encourage repeat business.

With the increasing popularity of smartcard readers by large and small businesses alike, expert knowledge and skills you gain through education/training will result in customers turning to you rather than any of the growing number of other suppliers or providers of smartcard readers. This guide addresses three types of training:

1. General training for novice and experienced smartcard readers providers and technical staffs.

2. End-user how-to training from manufacturers of smartcard readers.

3. Specific training from suppliers of smartcard readers designed for resellers/technicians/integrators.

 

Locate generic training for smartcard readers

If you're ready to implement a smart card reader system for your business or are looking for generic refresher training, take advantage of opportunities to learn more about the technology.
Try: Learn what you need about smartcard reader systems by starting with the Smart Card Alliance. This organization's members include suppliers, integrators and end user groups. Whether you need an introductory course or a more advanced course, the Smart Card Alliance Educational Institute offers both online and classroom-based education programs dealing with smart card technology and applications. Additionally, you should read online publications like ContactlessNews where you can learn more about the latest developments and technology in contactless smart cards and their readers. Earn Certified Smart Card Industry Professional certification if you are in the smartcard reader industry. Consider the LEAP program from the Smart Card Alliance for professional development/certification. It's the only professional development program with certification for those working in the smartcard industry.

Find smartcard readers products that include end user training

Not every provider or manufacturer of smartcard readers develops a formal training program for its products. If you've got the technical expertise, you can prepare and operate your smartcard reader system using operating instructions and manuals found online or with your equipment.
Try: If you buy the ACTAtek smart card reader/appliance through a US distributor, learn how to operate it by following instructions in the online training guide. It takes users through system configuration, web administration and operation. When purchasing a smart card reader system from Artemis Solutions Group, download the architecture overview and all the specifications you'll need to learn the ins and outs of your system. Quintron Systems, an engineering and manufacturing firm and provider of smartcard readers, offers installation training on its systems and also offers classroom follow-up/refresher courses at its factory. If you've got smart card keyboard readers from Cherry, you'll find a great summary of the history of smartcards and smartcard readers, as well as a smartcard readers list of step-by-step how-to instructions for specific models in its FAQ.

Find training for dealers/resellers and systems integrators of smartcard reader systems

Selling or installing smartcard reader systems requires you to have a solid understanding of the systems you sell and work with.
Try: Software House offers certification training for dealers' technical staff working on American Dynamics and Software House products. It focuses on classroom training but can also train onsite. Additionally, it offers web-based training for integrators that earns continuing education units. If you resell and/or install smart card readers from AMAG Technology, you get access to classroom training sessions and distance learning courses through the AMAG Technology Education & Training Department. The company's courses benefit resellers, technicians and integrators. Look for opportunities for technician certification if you're a reseller of specific brands of smartcard reader systems. Not all smartcard reader manufacturers offer certification, but taking advantage of those that do will help ensure you've got the information/skills needed to effectively service your customers.

 

• Look for opportunities for technician certification if you're a reseller of specific brands of smartcard reader systems. Not all smartcard reader manufacturers offer certification, but taking advantage of those that do will help ensure you've got the information/skills needed to effectively service your customers.

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