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John Henshell

Guide to Storing and Protecting Your Business Data

It pays to keep your customer data, email messages and other work safe and sound

By John Henshell, Writer/Editor/Communications Consultant, John Henshell

Losing the information on your computer can bring your business to a grinding halt — stalling your marketing efforts, crippling your customer service and upsetting your accounting process. Not to mention the wear and tear on your nerves.

Protecting yourself from this kind of devastating loss is relatively easy, but surprisingly, many business owners fail to invest the time or money required to keep their data safe. Computer data loss can be caused by:

  1. Power fluctuations
  2. Hard drive failure
  3. Malicious software (malware)
  4. Human error
  5. Theft of equipment

Action Steps
The best contacts and resources to help you get it done


Quick and easy backup online

To avoid selecting, buying and installing your own on-site backup solutions, consider an online service that lets you backup your data via the Internet.
I recommend: Compare remote data backup services at BuyerZone. AmeriVault offers reliable online Internet backup solutions for business.

Review your other storage options

You have many storage options depending on your needs. New types of storage products and increasing storage needs can quickly make old recommendations dangerously misleading so make sure that any information you read is up-to-date.
I recommend: The Small Business Computing Special Report on Storage Basics will get you started. Seagate has tutorials to help you understand buying considerations.

Check reviews and choose your products

Check out the leading technology Web sites to help you determine the best, most affordable and most appropriate product(s) for your needs.
I recommend: PC World has buying guides and reviews for DVD burners, networked-attached storage devices, external hard drives, and backup software. PC Magazine has product information and editor and customer ratings for storage devices. CNET provides product reviews and a forum. AnandTech updates its price guides weekly and recommends specific products.

Back-up to removable media

You can back-up small-to-moderate amounts of data to removable media, such as CD, DVD, or tape.
I recommend: For the best selection and prices, buy discs, tape cartridges, or flash drives from Newegg.com, buy.com, or Amazon.com.

Buy an external hard drive

If you need to preserve a large amount of data, you may need to back-up to an external hard drive. Hard drives are practical if you have one computer or several computers in close proximity. External hard drives are usually bundled with back-up software, and most have a one-touch back-up button. That feature makes them the most convenient back-up option.
I recommend: Buy a product made by one of the leading manufacturers: Seagate, Western Digital, or Maxtor.

Buy a NAS server

If you need to preserve a very large amount of data, you may need to back-up to a network-attached storage device (NAS). A NAS is a server, a dedicated computer that can store software to be used by multiple computers on a network and back-up files from those machines. Look for a unit with two or more SATA, SATA II, or SCSI RAID-configured hard drives. It should have room to add additional drives.
I recommend: STORAGEsearch and Small Business Computing have articles to help you understand buying considerations. Shop for NAS servers at buy.com or Fry's Electronics, or directly from major manufacturers, such as Dell or HP.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Make daily back-ups of your files to prevent loss.
  • Use CDs, DVDs, or tapes for long-term storage of information or records and delete the files from your hard drive.
  • The shelf-life of burnt CDs and DVDs is unknown. You can reduce the odds of failure by sticking with reliable brands of media such as Maxell, Sony, or TDK.
  • The best hard drives have 5-year warranties. Consider drives with at least a 3-year warranty.
  • You can back-up to an extra internal hard drive, but that offers less security than any other option.
  • Software that creates image backups of your system is a mixed blessing. It will noticeably degrade the performance of your system.
  • Expect significant growth in the amount of data you will need to back-up, and compare prices by cost per GB.

The official source of Storing and Protecting Your Business Data is
the Data Storage Software page at Business.com

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Digital Storage Devices
Looking for Digital Storage Devices? Click to see listings and compare offers online from providers in your area.
www.JustClickLocal.com
GlobalSpec.com: Digital Storage Devices
Provides database of suppliers for digital storage devices. Includes catalogs, technical information, and supplier contact information.
industrial-computers.globalspec.com

Recommended Solution Providers

PC World: Storage Products
Offers comparison shopping and filters for selecting storage products.

PC Magazine: Storage Devices
Features pricing, comparisons, reviews, and sorting.

CDW: Data Storage
Provides computer products, services, and support.

Ask Dr. Tech: Computer Help
Live support 24/7 for computer hardware and software.

Seagate: Selection Guide
Allows browsers to search options based on various criteria.

AmeriVault: Internet Backup
Stores business data online.

Best Sites to Learn More

CNET: Data Storage
Reviews and advice and features on data storage.

Buyerzone: Remote Backup Software
Buyer's guide for evaluating benefits, costs, and comparisons.

PC World: CD-RW
Rates products according to expert reviews and popularity.

PC Magazine: Storage Devices
Includes editor choices, editor ratings, and prices.

Inc: Data Directory
Partnership information with Knowledgestorm provides useful storage resources.

About.com: Data Storage
Covers reviews and how-to's to help you choose the Removable Storage solution that will work best for your needs and function with your system.

All About Data: Data Recovery, Backup, Security
Articles on securing data through effective backup plans.

Small Business Computing: Storage Basics
Helps sort through the ins and outs of storage, so that your company will have all the room it needs to grow.

Best Blogs and Forums

CNET: Data Storage Forum
Mixture of novices and experts participate in this forum on data storage.

Seagate: Selection Guide
Allows browsers to search options based on various criteria.



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