Guides & Articles on Telecommunications
Interactive Voice Response (IVR) Systems
Use technology to manage and meet customers' needs
By Toni Klym McLellan
We've all been frustrated by landing in "voicemail jail" or being abandoned on indefinite hold. But interactive voice response (IVR) systems are improving along with the technology available to small business. IVR systems allow customers to interact with your company via a computerized response system. While there are significant costs to implement IVR, you can save...
Telecommunications
Telecom tools keep your business, your employees and your customers connected
By Matt Alderton
While it was a buzzword in the 1990s, for sure, telecommunications is still a very real and relevant market segment. Sure, long distance calling cards went out of style when cell phones got big, but telecommunications companies are still going strong. It's no surprise, either, when you consider the tremendous demand for integrated communications solutions. After all, the Inform...
Pagers
Get pagers onto field staff belts through online purchase
By J. Stoltzfus
Lots of business operators use pagers to make sure that roving staff members get messages for required communications while they're out and about. Pagers represent the most basic way to allow for 24/7 availability (provided your staff responds to pages). Although technology has boomed in the last 20 years, with Bluetooth, hi-tech cells and other new gadgets in circulation, page...
Phone Booths and Enclosures
Get a phone enclosure for a pay phone or a cell phone from phone booth manufacturers
By Tara McClendon
Phone booths originally provided a place where people could yell into a phone to maintain a connection without disturbing their neighbors. While the main function for a phone enclosure remains the same today, the booths have undergone a wide variety of changes over the years. Today’s options range from a sit down booth with an open roof and door to a fully enclosed structure ...
Telecommunications Business Solutions
Navigating your way through the maze of business telecommunications
By M. Krasniak
Today's companies can't rely on run-of-the-mill business phone systems. The telecommunications business has gone beyond the multi-line consoles. When in the market for new telecommunications solutions, an important first step is to decide the specific features needed for your organization. From there, you will find many business telecommunications solutions that will meet y...
Telephone Stands and Holders
Choose telephone stands and holders that make answering the phone more convenient
By Kim Finn
Working at your desk, sometimes you need all the room you can get, and a phone just sits on your desk because you can't find another convenient place for it. You may have also experienced the frustration of a phone cord moving papers out of place on your desk while talking on the phone. Think about letting stands for telephones enhance your desktop situation.In your car, you ma...
Satellite Telephones and Systems
Satellite telephones and systems provide a viable communication solution in remote areas
By Kristen McClung
In most areas of the United States, we take for granted that our mobile phones will pick up a signal enabling us to communicate with anyone, anywhere, anytime. But in remote parts of the world, it is impossible to pick up a signal with a cellular phone. For businesses that rely on global communication in remote areas, satellite telephones and systems provide a reliable solution.Unl...
Telecom Management
Simplify your telecom management with integrated software
By Sharon Cullars
Choosing the most efficient telecom management software is key to maintaining your telecommunication costs while providing the best communication services for your employees. With the proliferation of telecom software vendors, however, deciding which software is best for your business isn't always easy. That is why you must determine all of your telecommunications needs and the...
Text Messaging to Pagers
Give instant updates to clients and employees with text pagers
By Sharisa Lewis
Cell phone text messaging allows you to keep in touch with clients with ease and convenience. Don't want to bother them with another annoying sales call? Text them your latest prices, discounts and deals via a text messaging service.Consider a text messaging service for internal use as well to facilitate rapid communication to your employees. If you need to send out scheduled c...
Wireless Telecommunications Software
Find cellular software to maximize your business performance
By Sharisa Lewis
Cellular software can help your business improve performance and customize your needs. The right wireless telecommunications software will save you money by analyzing your usage and needs. Wireless telecommunications software also needs to help your business prevent fraud and maintain security.You want software that will maximize the performance of your wireless needs. The wireless...
Broadband Digital Subscriber Line (DSL) Equipment
Delve into the broadband digital subscriber line (DSL) equipment business
By Felicia R. Blue
You live in an area that’s not heavily populated, but there is a growing need for broadband services. Several small and medium-sized businesses are calling this area home. Selling broadband digital subscriber (DSL) equipment can be an exciting and money-making business.You must thoroughly know your DSL equipment and DSL supplies, which can be overwhelming. That’s why it...
Third Party Verification Services
Safeguard your orders with third party verification companies
By Sharisa Lewis
Using a third party verification service is not only useful to your clients, but may be required by law depending on the transaction. Know the laws for verifying your orders to confirm that a valid customer is really ordering something. Even if it's not a legal requirement, third party verification services may be a good safeguard for your business orders.Look for business veri...
A/V Carts
Find audio/visual carts to simplify your future presentations
By Kim Finn
When you can't access an audio/visual cart, nothing is worse than lugging your projector through a building for a presentation while making separate trips for presentation notes, briefcase, handouts, laptop, laser pointer and other items. Hopefully, your projector weighs in on the light side, because your audience won't find you very pleasing to watch if you've recently...
Reverse Phone Lookup
Reverse phone lookup: opportunities and advantages
By Colleen Loew
Reverse phone number lookup services are provided by many websites. Reverse phone lookups enable individuals to obtain valuable information when consumers wish to contact individuals and businesses but don't have sufficient information to do so. Free reverse phone number lookup is readily available for consumers that receive irritating or unwanted phone...
Cell Phone Directory
Find a cell phone number with cell phone directories
By M. Worcester
If someone gives you their cell phone number, don't lose it. Your cell phone applications include a cell phone directory for you to store cell phone numbers in your phone. While there are other ways to find a cell phone number, this provides the easiest way. Phone books do not publish cell phone numbers, and online cell phone directories only list cell phone numbers at the requ...
B2B Markets for Telecommunications
Find the telecommunications B2B marketplace for your business
By Sharisa Lewis
What do B2B telecom solutions include for your business? They most commonly include a package of services to facilitate business communications. B2B markets for telecommunications usually cover areas such as voice mail, long distance, Internet telephony (VOIP), data transfers and local calls.The telecommunications B2B marketplace is highly competitive, so evaluate your needs and fi...
Area Codes
Tips for using area codes in your business
By M. Worcester
Area codes are the three-digit number codes in a phone number. The location of a phone determines its area code. Determine where your customers call from using caller ID and a United States area code directory. International area codes identify the country from where a person calls.Internationally, telephone area codes:1. Use a fixed length in some countries; the US and Canada use ...
Two-Way Radios
Choose the right 2-way radio for your business and never be out of touch
By Ann Lette
Two-way radios are still the default source of communication between the warehouse or office and people on the street. A GPS 2-way radio adds the ability to pinpoint the location of outside employees. This provides real time routing changes and adapting faster to traffic and logistical requirements. Providing two-way radio headsets and mobile charging units lets the employee keep i...
Telecommunications Research and Development
Consulting with telecom development companies
By Felicia R. Blue
So you've decided to consult with telecommunications development companies. You’ve made a wise move. Telecommunications development is a hot and growing field. However, when people think of telecommunications, the first thing that comes to mind is large corporations, such as Sprint, AT&T, or Verizon. However, if you want to be a successful business consultant, you mus...
Telecom Industry Events
Find networking opportunities and update professional skills at telecom conferences, seminars and trade shows
By Barbara Geiger
There is little need to preach the value of networking to telecom professionals. In an industry devoted to improving methods of interpersonal communication, few job-related activities are more important than interacting with professional peers. Networking increases your company's profile and exposes you to the most current industry information.Regardless of where you are employ...
Telecommunications Wire and Cable Test Equipment
Ensure telecommunication clarity with cable testing equipment
By Tara McClendon
Telecommunication testing equipment works to solve problems like bottlenecks, which slow down the transfer of information across cables. The equipment tests high-speed connections, ensures high-quality video and tests clarity for data and voice customers. If you provide these services, you can save money by catching bugs and eliminating them before you begin offering your services....
Fiber Optics Equipment and Components
Enjoy fiber optics equipment and components customized for your business use
By Christine Pollock
Find the proper fiber optic equipment for your company's work habits by analyzing work habits and products you already use. Consider fiber optics for communication, lighting or for both. The optical fiber is a fiber, generally made of glass or plastic, which carries light along its length. The optical fiber holds light in its core by total internal reflection acting as a wavegu...
Telecommunications Wire and Cable Equipment
Send the high-quality picture across using telecommunications wire and cable equipment
By Tara McClendon
Telecommunications wire equipment and cable components are the lifeline of the telecommunication industry. Structured cabling systems support voice, data, video and multimedia systems. Cables and wiring enable high-performance systems like Blu-Ray or HD for televisions, ensure clarity on telephones and communication devices and increase connection speed for Internet and Ethernet co...
State Government Agencies in Telecommunications
Use state government agencies in telecommunications for information vital to your business
By Patti Richards
State government telecommunications provide information vital to certain businesses. Telecommunications regulations protect both the business owner and consumer by keeping the telecommunications industry safe for everyone.The PUC telecommunications agency works to set rates and regulate the quality of service from large telecommunications companies. The PUC also works with independ...
VOIP Protocol Family
Consult with companies that support various VoIP protocols
By Felicia R. Blue
You’ll be consulting with companies that make software and hardware solutions for different VoIP protocols, so knowing the protocols that make up the VoIP family protocol is essential for your business. VoIP has turned out to be lucrative for developers; it has saved companies money on their telecommunications bill. However, the challenge regarding VoIP is a lack of standardi...