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Ned Averill-Snell

Guide to Testing Labs and Services

Finding the right lab shouldn't require experimentation

By Ned Averill-Snell

For those new to it, testing — such as commercial performance testing for a new product — can be daunting. There are so many ways to test something… How can you know what to test, how to test it and when you're done? As with most daunting projects, the key to sanity is to break it down into manageable tasks:
  1. Find local labs.
  2. Find out which ones do the general type of testing you need.
  3. Trust the lab to help you figure out the rest. That's their job.

Action Steps
The best contacts and resources to help you get it done


Find the short list

Labs are everywhere… so begin by narrowing your options to a short list of labs handling the kind of test you want and preferably nearby. Most testing can be done by mail, but all things being equal, wouldn't you prefer to deal face to face with a company providing a service that could make or break your company or product?
I recommend: Use ThomasNet to get a list of labs in your state, with a link to a detailed profile and contact information for each lab. You can also search for all labs within a given radius from your ZIP code.

Check quality standards

In the lab world, "quality" is first measured by the conditions of the test, not the lab. There are standard quality-control procedures for almost every imaginable type of test, and for proper calibration of the instruments used in that test. Make sure your lab follows the important ones for your test type. (You can learn which quality standards apply for the test you need by consulting your industry association or by learning which standards were followed in your competitors' tests.)
I recommend: The American Society for Testing and Materials (ASTM) has a search engine which enables you to find a lab based on the quality standards the labs follow; just type in the standard name (such as ISO 9000) to find and purchase detailed PDFs explaining the standard.

Determine certification

Ask the lab about its certifications or accreditations – those vary by state. While quality standards apply to given tests or procedures, certification and accreditation guarantee that a lab knows what it's doing on a given type of testing, such as commercial products testing.
I recommend: The National Voluntary Laboratory Accreditation Program (NVLAP) offers a searchable directory of accredited laboratories. The ThomasNet directory lets you narrow search results to those labs carrying a specific certification.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Ask about turnaround time. Most tests can be done in a week or two, but others take months.
  • Your industry association or trade association can be a big help in learning what kind of tests you need, and which standards apply.
  • When in doubt, call any lab and describe what you want tested. Even if they don't do the test, most labs can and will tell you about the tests you need.

The official source of Testing Labs and Services is
the Oil and Gas Testing Laboratories page at Business.com

Industrial Testing Laboratories & Services
Full-service industrial testing laboratories equipped for the full range of shock, vibration, product, package and material testing.
www.testedandproven.com
GlobalSpec.com: Testing Laboratories and Services
Provides database of suppliers for testing laboratories and services. Includes catalogs, technical information, and supplier contact information.
testing-services.globalspec.com
Environmental Testing Labs Resource
Find Environmental Testing Labs. Search listings and reviews of retailers, specialists and services in your local area now.
JustClickLocal.com
Laboratory Testing
Looking for Laboratory Testing? Search listings and reviews of providers, retailers, and specialists in your local area today.
JustClickLocal.com

Recommended Solution Providers

TestPros: Software and System Test Lab Services
A fully equipped lab for testing your software or application service.

Agile Test Group: EMC and EMI Compliance Test Lab
Provides product testing to certification standards for Bluetooth products, wireless products, and other electronics that require FCC or CE approval.

Intertek: A Leading Provider of Laboratory Research
Provides laboratory testing services for multiple industries, including agricultural, automotive, food and beverage, and much more.

IMR Test Labs: Materials Research and Testing Services
Full testing lab services for a wide variety of industries.

Best Sites to Learn More

Underwriters Laboratories: The World's Most Trusted Source for Product Safety Compliance
Tons of information on product safety standards from UL, the world's product testing leader.

ThomasNet: Research and Testing Laboratories
This site features a large directory of research and testing labs, searchable by city or zip code.

American Society for Testing Materials: Directory of Testing Laboratories
A huge online database of testing laboratories. Searchable by name, location, or type of test.

GlobalSpec: Calibration and Testing Services Directory
Huge database of testing services for various industries. Includes catalogs, technical information, and supplier contact information.

American Council of Independent Laboratories: Search for a Laboratory
A large database of ACIL laboratories organized by the testing service they provide.



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