Home » Guides » Operations » Shipping » U.S. Postal Service Business Mailing

Frances Sharpe

Guide to U.S. Postal Service Business Mailing

First-class advice on shipping and mailing with the USPS

By Frances Sharpe, freelance writer/editor

Every day, millions of business owners use the U.S. Postal Service (USPS) to mail invoices, promotional materials, catalogs, coupons, merchandise and more. Business mail is a vital and powerful communication tool that provides a direct link to your customers, prospects, suppliers, vendors and employees. Whether you're sending a million postcards or a single envelope, using USPS services wisely can help you:
  1. Attract new customers.
  2. Fulfill orders.
  3. Increase brand awareness.
  4. Strengthen existing customer relationships.
  5. Save money on mailing costs.

Action Steps
The best contacts and resources to help you get it done


Use business tools

The Postal Service offers a host of products and services to facilitate business mailings. The services that make the most sense for you depend on your mailing volume and frequency.
I recommend: For general business mailing needs, use USPS business tools. You'll find shipping tools for packages, letters, international mail, direct mail, catalogs and supplies. For complex mailing needs, National and Premier accounts lets you manage your account online. For information about the latest postal rate increases see the Work.com Guide to the 2007 Postal Rate Changes.

Speed your mail with Click-N-Ship online mailing

Click-N-Ship lets you create shipping labels with postage, pay by company credit card, purchase insurance, create an address book and view your shipping history – all online.
I recommend: Register for Click-N-Ship (it's free) to take advantage of online capabilities.

See your postage payment choices

From stamps and prepaid envelopes, to postage meters, high volume permits, online postage and automatic bank account transfers, USPS offers a variety of ways for a small business to pay for postage.
I recommend: See Postage Payment Options for Business for complete details and signups.

Check retail mailing options and prices

The USPS offers six retail (regular-priced) mailing services: Express, Priority, first-class, parcel post, bound printed matter and media mail.
I recommend: Find out more about the retail mailing services that make the most sense for your business and the prices for adding extra services.

Save money with bulk mail

For large advertising mailings, consider bulk mailing. By using bulk mail, which requires you to pre-sort by ZIP code, you pay a discounted rate. To qualify as a bulk mailer, you must obtain a mailing permit and pay an annual fee.
I recommend: Business Mail 101 has an introduction to bulk mail that shows you how to apply for a mailing permit, how to pay for postage and how to calculate rates.

Use international mailing tools

International shipping options include Global Express Guaranteed, Global Express Mail, Global Priority Mail, Global Airmail and Global Economy.
I recommend: Avoid the confusion often associated with international shipping by taking advantage of USPS resources, such as international addressing tips, restrictions by country, rate calculators and online customs forms.

Use NetPost postcard mailing services

NetPost is an economical service that helps you design and send postcards, sales letters, flyers, greeting cards or newsletters. Simply create your mailings on your computer using customizable templates and the USPS handles the rest, including printing and mailing.
I recommend: It's free to sign up for NetPost.

Get help with direct mail campaigns

USPS offers helpful direct mail advice, including tips on buying or building a mailing list, designing your mailing, creating your message, printing your mailer and calculating return on investment.
I recommend: Visit the USPS Direct Mail center.

Know your payment options

The USPS offers a number of ways for your business to pay for postage, such as buying stamps online, get a postage meter, use a permit imprint or use PC postage technology.
I recommend: Learn more about postage payment methods to determine which method is right for your business. Find postage meters designed for small businesses from Pitney Bowes.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Calculate rates and fees before you ship to make sure you don't go over budget.
  • Speed up your mailings with prepaid envelopes.
  • Avoid long lines at the post office by scheduling a pick-up at your office location.
  • Use the online tracking feature to affirm delivery of your most important packages.

The official source of U.S. Postal Service Business Mailing is
the US Postal Service (USPS) page at Business.com

Postal Stamps
Looking for Postal Stamps? Search listings and reviews of providers, retailers, and specialists in your local area today.
JustClickLocal.com

Recommended Solution Providers

USPS Business Products
Find all your business mailing needs here. Everything from letters, documents, supplies and tools for Direct Mail advertising, to NetPost software, which allows customers to create and send mail directly from the home or office computer.

Windowbook: Smart Postal Solutions
A leading provider of software and services designed to aid the mailing and shipping industry.

Postage $aver: USPS certified Bulk Mail Sorting Software
A no-hassle solution for preparing postal bulk mailings. Great for small businesses. Received the highest level of USPS certification for bulk mail sorting software.

Best Sites to Learn More

US Postal Service: Welcome to Business Mail 101
A tool for beginning or infrequent mailers that will help you harness the power of mail for your business or organization. Walks you through all the key decision points in making a mailing while providing glossary terms and helpful hints.

USPS Bulk Mail Centers
The Postal Service's Bulk Mail Center information page. Everything you need to know about bulk mail processing.

US Postal Service Mailing and Shipping Guidelines for Business
A list of guides, manuals, standards and requirements for US Postal Service products and services.

Windowbook Postal Solutions: Articles of Interest
A series of articles that give advice on large business mailings, such as how to automate business mail, how to manage postage, how to decode USPS manifesting, and many more topics.

USPS Business Rate Calculator
Calculate domestic postage for all volume discount mail. Only supported by Netscape Navigator or Internet Explorer. Users of Safari or Firefox will have to download an additional browser (at no cost) or purchase the Postal Explorer CD-Rom.

USPS PostalOne! FAQ
PostalOne! is a suite of online services designed for easier electronic collaboration with business mail customers. The FAQ explains cost-saving benefits for customers, who is eligible for this service, and even provides a full PDF users guide.

PostCom: Association for Postal Commerce
An international newsletter for those who use and support mail for business communication and commerce. Also contains glossaries, rate comparison charts, and other useful information.

Best Blogs and Forums

USPS Business Products
Find all your business mailing needs here. Everything from letters, documents, supplies and tools for Direct Mail advertising, to NetPost software, which allows customers to create and send mail directly from the home or office computer.

Chris Lien: On Commercial Mail
A journal devoted to issues pertinent to large commercial mailings, such as bundle preparation, undeliverable mail, and the latest advancements in mailing software. Authored by a leader in the mailing industry.



FEATURED LISTINGS

What WorksTM for Shipping

Barbara Whitaker

Finding and Selecting Shipping Supplies

How to sort through the myriad of options for packaging products for shipment
When it comes to purchasing shipping and packaging supplies, sorting through the array of choices can have you reaching for the Tylenol. Everyone from the U.S. Postal Service to wholesale shipping supply companies has put together deals to draw small business their way. To narrow the choices, first analyze your needs for packaging supplies, such as boxes, envelopes, tubes, cartons, drums, strapping, shrink wrap, cushioning, edge ... Read more

Free B2B search marketing whitepaper, B2B Search Marketing Strategy Guide: Advice From the Pros.
Download

To advertise on Business.com, click here