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Amy Gesenhues

Guide to Virtual Private Networks (VPN)

Get remote access to your business' computer network

By Amy Gesenhues, Director of Marketing, Autodemo LLC

A virtual private network (VPN) is an inexpensive way to establish remote access to your business' computer network. With a VPN you can access your server files, internal Web pages and your office PC and its applications. Companies use VPNs so that remote offices or employees can access internal networks. By sending encrypted data over a public telecommunications infrastructure, a VPN offers small to midsize businesses an easy solution for remote access. Here's a quick how-to for a VPN:
  1. Determine if installing a VPN is something your IT department can handle or if you need to outsource the job.
  2. Make sure the VPN solution you choose is compatible with your framework.
  3. Compare VPN products and prices.
  4. Take advantage of online forums for quick answers to questions about installing and maintaining your VPN.

Action Steps
The best contacts and resources to help you get it done


Don't go it alone

A VPN can be tricky to deploy. If you are a small business without much IT expertise, outsource the job to a specialist.
I recommend: Access Anywhere, Positive Networks and BlueRoam all offer complete set up, maintenance and support of your VPN for a monthly subscription fee.

Make sure your network infrastructure will support a VPN

A VPN can be either a hardware solution, a software product or Web-based. It is crucial that you know and understand your company's network infrastructure before selecting and setting up a VPN.
I recommend: Use the VPN Configuration Cheat Sheet to determine which solutions will work best with your network.

Shop around to find a VPN that fits your needs and budget

A variety of VPN solutions are available for small to midsize businesses. Each solution has its own benefits and features as well as price. Use online product comparison guides to evaluate what VPN will work for you.
I recommend: Compare and price VPN products at eWeek and Ecommerce Guide. Purchase leading VPN solutions from Cisco, Permeo and Broadband.com.

Where to go when your VPN isn't working

Even the savviest of IT experts encounter hard-to-solve VPN challenges. Fortunately, the Internet is jam-packed with VPN discussion forums and blogs. No matter what you are experiencing, there's a chance someone else has had the same issue and can offer direction.
I recommend: Ask questions and find answers for VPN issues at Networking Knowledge Base, VPNLabs and Jeffrey's Networking Blog.

Tips & Tactics
Helpful advice for making the most of this Guide

  • To avoid VPN deployment and maintenance issues, make sure everyone using your VPN has Internet access and compatible hardware.
  • Create redundancy to eliminate downtime; for example, a back-up Internet connection or dial-up service.
  • Keep your employees and/or whoever will be accessing your VPN in the loop when it comes to using it (access codes and passwords, connection guides, etc.)
  • Regardless of what VPN solution you are considering, get references.

The official source of Virtual Private Networks (VPN) is the VPN Hardware page at Business.com

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Recommended Solution Providers

Cisco: VPN Provider
Provides VPN products for small and medium business.

Broadband.com: VPN Solutions
VPN services for business.

Log Me In: VPN Solutions
VPN solutions for business and individuals.

Astaro: VPN Software
Offers VPN software solutions.

Positive Networks: VPN Services
Fully managed VPN solution.

Permeo: Remote Access
On-demand remote access and information security.

Access Anywhere: VPN
Turn-key remote access system.

Positive Networks: SSL VPN
Outsourced, hosted remote access and end-point security solution.

Blue Roam: Remote Networking
Instant secure remote networking solution.

Best Sites to Learn More

eCommerce Guide: VPN Product Reviews
Reviews of VPN products.

eWeek: VPN Product Reviews
Reviews of routers, software and other VPN equipment.

Tech Target: VPN Resources
VPN tips, white papers, news, help and reference.

Webopedia: VPN Definition
Definition of VPN and links to other VPN resources and providers.

Networking Knowledge Base: VPN Resources
Messages, articles and information about VPN.

Best Blogs and Forums

Tek Tips: VPN Forum
Discussion of VPN issues.

VPN Labs: VPN Discussion Forums
Discussion of both technical and general VPN issues.

Broadband Reports: VPN Forum
Topics cover setting up, maintaining, and exploring other VPN topics.

Networking Blog: Ruminations
Networking blogs postings specific to VPN.



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