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In the global marketplace, the most effective job skills are those which enable your employees to adapt to a variety of environments and to communicate effectively with people worldwide. Oral communication skill is a vital part of the equation. If your employees do not possess a strong command of language and the ability to concisely convey information, productivity will suffer.
Depending on the position, written skills are still important, but dashing off a quick email or sending a fax requires much less writing ability than was demanded in the past. Oral communication skill is essential for interactions with internal employees and with those from outside companies with whom you ... more