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CCMS: Receiving Targeted Traffic
As a result of receiving targeted traffic, Credit Card Management Services achieved greater ROI through higher conversion rates.


About the Company:
Credit Card Management Services (CCMS), a non-profit financial counseling and debt management/consolidation organization, started using search advertising to significantly increase traffic to www.debthelper.com, the CCMS website.

Objective:
1. To generate qualified traffic to debthelper.com.
2. To collect qualified applications for credit counseling/consolidation services.

Strategy:
CCMS defines a conversion as a completed services application. To reach their target audience, CCMS purchased search advertising on Google and Overture, as well as Business.com.

Results:
After paying as much as $17 per click for some keywords, CCMS cancelled their campaign on one of the mega engines. Although they still advertise with the other mega engine, they merely break even on the campaign.

Meanwhile, with CPCs averaging 25% of those on the mega engines, CCMS has managed to achieve greater ROI through both lower click costs and higher conversion rates.



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» Next: iProspect: Using Search Engine Optimization
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