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Tech Terminology for Business Owners

While an assortment of consumer electronics gizmos, hardware devices and software applications have supposedly made life easier, they've also brought with them a whole new language. Here are some tips that will help you keep up: Learn a few key phrases every week, especially ones that are relevant to your business.

Internet Service Providers (ISPs)

An Internet Service Provider (ISP) – or Internet Access Provider (IAP) - is a company that provides Internet access to its customers – either businesses or individuals. For a monthly fee, an ISP provides all of the capabilities you need in order to connect to the Internet, browse the Web, use email and more.


Not too long ago, a long-predicted technology shift to T1 Internet access seriously began to happen -- more people than not use the Internet every day in their work, and for some it has become indispensable to have a T1 Internet line. As software, collaboration, communication, even basic accounting and word processing, move onto the web full time, a T1 line will become a crucial part of your business productivity plans.

Internet Service

Internet service has become a key business tool. Productivity software like word processing, data sharing and meetings is moving toward a completely online existence, and the research power of even one Internet-savvy employee is remarkable.

Online Chat Software

Using online chat software, you can bring a human touch to your website, whether it’s social networking, a help desk or a forum. Live chat and live help software can capture customer information to generate sales leads and can also launch a pop-up dialog window to initiate a chat with a visitor to your website.

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Improving your Internal Site Search

Google has raised the bar. If you misspell a word, it tells you.

Nokia 8200 Mobile Phones

In the late 1990s, the Nokia 8200 mobile phones came out, in some ways bringing a revolution in mobile phones. Amidst the dot-com boom, as technology was evolving at rate unseen before in history, the Nokia 8200 mobile phones, particularly the 8210 were the "it" phones.

Universal Messaging

In today's world, emails, phone calls and text messages can add up in a hurry, taking up precious moments of your time while you go from device to device to get all of your messages. Universal messaging services eliminate the need for having to log on to your email, voicemail and other messaging services as all of your messages are gathered into one place.

HotSpot Finders

Hotspot finders help you find a wireless Internet signal. WiFi is the technology that enables a 802.

Internet Search Software

Information retrieval software comes in many varieties. A simple web search using one of the popular Internet search programs is adequate for many searches, but sometimes a specialized search is required.

Internet Industry Salary Tools

Internet industry salaries – like any salary – need to stay competitive in order to keep the employees you value and recruit new staff. But what is the average Internet industry salary? Obviously, starting salaries for Internet industry positions will be less than the pay given to seasoned professionals, but it’s also important to determine average Internet salaries for similar positions at other companies in your area.

Wireless Internet Providers in Florida

Wireless Internet in Florida is a lifesaver for business professionals who get work done while on the run. Wireless Internet allows you to work without being tied to an office or tethered to a land line telephone.

Internet Service Providers

Having a fast, reliable Internet service provider is essential for business consumers who need to regular, consistent access to email, the internet, and cloud-based business programs. When assessing a particular Internet service provider (ISP), you should weigh the benefits and pitfalls associated with ISPs and choose the best Internet service provider to meet your budget.

If you’ve already chosen your internet provider, be sure to check out our networking equipment vendors.


According to the FCC, the total number of internet connections in the US grew from 9 million in 2001 to 87 million in 2011. As a result, the market for Internet service providers has evolved to meet new demands –such as appropriate service levels, reliability and customer service.

  • Appropriate Service Levels: Businesses have varying requirements for Internet services. From the one-person business that requires a small website, to the international corporation that requires extensive web, customer and data management services, appropriate service levels can be provided by a large array of Internet service providers.
  • Reliability: Internet service providers have been able to provide more reliable service in recent years due to innovations in transmission, equipment and bandwidth capability. These innovations have provided more reliability for the exponential growth in Internet use among businesses and individuals.
  • Customer Service: From automated service options to live chat support technicians, Internet service providers have increased the speed, flexibility and problem solving capabilities of their customer support.

Important Considerations

There can be many hidden costs involved with obtaining and maintaining internet access for your business. For example, ISP’s may charge you for equipment and installation, and companies may not let you use routers or modems that you have procured from outside sources. Other important considerations when shopping for internet service providers include:

  • Advertised Speeds: Most ISPs will rate their Internet speeds by bits per second (bps) – as opposed to how your computer will display this as bytes per second (Bps). These differences can be very confusing if the difference in letter case is not immediately noticed.
  • Delivery Types: Cable is the best solution for most users since it provides a constant connection with high bandwidth capabilities. While DSL is still an option, the data limits of traditional phone lines are starting to be realized. Wireless satellite internet can be an option for some, but be aware that the hardware comes with speed limitations.
  • Home vs. Business Service: If you are buying for a business, make sure to opt for the business-class connection with its higher bandwidth capabilities.

Don’t forget to check out our internet security vendors; don’t leave anything to chance.


Depending on the quality and range of services offered, the prices of different Internet service providers can vary. Make sure that you’re getting all the features your business needs at a price your budget can handle.

  • Services: Depending on the amount of bandwidth you require, you could easily pay $50 - $300 monthly. These plans tend to be flexible to meet your needs and often include free customer service.
  • Be aware that free ISPs charge minute-to-minute rates on their customer service lines. They also don't offer the same speeds that are available through the monthly paid ISPs.

ISPs provide a fundamental service to businesses. The technological advances since the birth of the Internet have allowed ISPs to deliver highly reliable and fast Internet connections. However, equipment rentals can be expensive, advertised speeds are not always equal to actual customer experiences, and consumers cannot always take advantage of competition for the best ISP deals in their area. Compare the prices and services of the ISPs in your area to be sure you choose the right one for your business.

If you’re interested in internet service providers, you may want to consider working with an internet consultant, as well.

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