Symmetric Digital Subscriber Line (SDSL)
Tips & Advice to help you make your decision on Symmetric Digital Subscriber Line (SDSL)
Symmetric Digital Subscriber Line (SDSL) service is designed to provide you with the same data capabilities for upstream and downstream data transferring. In normal DSL technology, most of the bandwidth is reserved to receive data. SDSL is ideal for businesses that require use of an intranet, extranet, VPN or Web presence. When choosing a provider for your company, compare the available options to ensure you are entering the best contract for your needs.
EarthLink Business is one provider that offers SDSL service. You may be able to benefit from offers, such as free equipment and activation with a new service contract. You also benefit from 24-hour customer support everyday. Other services that are included with the SDSL service are firewall protection, email services, nationwide dialup, anti-spyware and anti-virus. Like DSL service, there is no requirement for a phone line, and the company guarantees uptime for 99.9 percent of the time.
LariaT is another service provider that offers SDSL service for businesses. Whether you are a small business, or a larger, Internet-based business, this provider offers a range of package options for you to choose from. Additionally, you can customize your needs for your own individual package. Other providers include Atlantech Online and Speakeasy.
For more information on Symmetric Digital Subscriber Line (SDSL) service, refer to the links on this Business.com page.
Symmetric Digital Subscriber Line (SDSL)
Getting SDSL servicesBy Felicia R. Blue Consider getting Symmetric Digital Subscriber Line (SDSL) service as an alternative to T1 service. Do you need both upstream and downstream speed to be the same? Do you run a small or medium business that runs a VPN (virtual private network) or terminal server? Do you need just a dedicated line that transmits data, and not voice? Then you should take a serious look at getting a symmetric high speed digital subscriber line.
A symmetric high speed digital subscriber line costs less than a T1 line. T1 lines are no doubt faster when it comes to transmitting data, but they will cost you hundreds of dollars more per month. Here are things to do to get a symmetric digital subscriber line:
1. Sign up with a SDSL provider.
2. Know what installation plan your SDSL provider offers.
3. Get reliable technical support from your SDSL provider.
Sign up for a plan with a SDSL provider
You can find SDSL providers in your yellow pages, newspapers, or online. The first thing you'll want to know is how long these symmetric digital subscriber line providers have been in business; it's important that your SDSL broadband company is stable. Check on charges for SDSL services. Depending on what speed you're looking for, SDSL prices will vary.
Try: Speakeasy Inc., based out of Seattle, WA, offers SDSL services. It has been in business since 1994. Speakeasy offers three types of SDSL speeds, along with custom packages. If you’re a New York resident, consider getting Bway.net, which has been in business since 1995.
Know the installation plan SDSL providers will offer you
Know what your SDSL plan covers, including SDSL equipment, installation and configuration. Get this SDSL information in writing. Most likely, your provider should provide a free router that should be pre-configured. The provider's engineer or technician should come to your site, install the modem, and test your SDSL connection.
Try: Primus’ SDSL plan includes a router and a fast SDSL line. It will configure and manage your router so that it works with your SDSL line. Atlantech Online Inc. provides similar services. A field engineer will come out to your site, install and test your SDSL equipment.
Get reliable SDSL services technical support
Having reliable technical support is crucial. After all, your livelihood depends on your SDSL connection being up. Determine what the SDSL provider's technical support hours are and go with the provider that offers 24/7 technical support.
Try: Earthlink’s business DSL guarantees your SDSL connection will be up 99.9% of the time. One of the top SDSL providers in the U.S., this SDSL Internet company’s Priority Business Support service offers 24/7 technical support. Also check Lariat.net for immediate and local technical support. Its technicians carry cell phones, and will come out to your site, if it’s necessary.
- Ask your SDSL provider if it provides an SLA (Service Level Agreement). If it does, you and the provider should sign one. That way, you'll get a commitment in writing about your SDSL Internet service's uptime. Most of the time, your SDSL connection's uptime should be 99.9%.
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