Jobs at Business.com
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At Business.com our mission is to help business decision makers quickly find everything
they need to manage, grow and be successful in their businesses. We have a tremendously
talented and dedicated staff who have created a dynamic, innovative company culture.
We support them in their efforts by providing a competitive compensation package
and an entrepreneurial work environment.
Our Compensation includes:
- Competitive base salary
- Medical, dental and vision; HMO or PPO - effective first of the month, following
date of hire
- Medical and dependant care flexible spending accounts
- Life insurance, supplemental life insurance and long-term disability
- 401(k) program
- Paid vacation, floating holidays and national holidays
- Paid sick-time, jury service, and bereavement
- Free parking
- Financial incentives for "green" commuters
Our Benefits Include:
- Facilitated opportunities for inter-departmental communication
- Lunch & Learn programs presented by employees
- CEO-Employee lunches
- Special interest and volunteer committees
- Full-time Staff Development Specialist dedicated to employee professional development
and growth
- Free Lunch
- Several seasonal all-company events each year
- Business.com "buddy" assigned to each new hire to help him or her learn the ropes
- Great location in Santa Monica with many amenities within walking distance
- Recently re-designed office with employee lounge and art work provided by the LA
County Museum of Art and our staff
The following job opportunities are currently available:
- Associate Editor
- Channel Editor / Weddings
- Customer Care Representative
- Inside Sales Account Executive
- Managing Editor
- Search Marketing Analyst
- Senior Java Software Engineer
- Senior Web Analyst at DexKnows, Denver
- Software Configuration Engineer
- Software Engineer - Java, JEE
- Strategic Account Executive, East - South Norwalk, CT
- Strategic Account Manager
Business.com is an equal opportunity employer making employment decisions without regard to race, color, age, religion, national origin, gender, disability status of qualified individuals, or any other characteristic protected by applicable law.
Associate Editor
The Associate Editor will be involved with writing, editing, tracking, managing, updating and otherwise dealing with journalistic-type content for a wide range of sites and publications, including Business.com, Work.com, DexKnows, What Works for Business (blogs, newsletters, etc.) and associated products. The Associate Editor will also manage editorial projects, including scheduling assignments and handling invoices for contractors and will identify sources of best-of-the-Web content for site topics. The Associate Editor may also be involved with helping to conceive and create online video content.
The Associate editor will review, edit and comment on content received via outside contributors, and will also be involved with creating content ideas and titles. This person will need to work within BDCs in-house publishing systems, as well as outside web-based collaboration sites used to coordinate work with third-party contractors.
Using advanced Web search techniques, the Associate Editor will have responsibilities for finding appropriate resources to include in articles; fact-check check links and resources submitted by others, and seek out news items of interest to site users, such as small business owners and entrepreneurs.
Responsibilities
- Writing, editing, researching and updating a wide range of content types, both independently and as directed by senior editors
- Scheduling and communication for projects
- Web research on business topics
- Applying independent, creative thinking to the fast-growing content generation responsibilities of several major websites that include both business-to-business and consumer audiences
- Have familiarity with web publishing techniques including SEO and be able to apply those techniques to content
Skills/Qualifications
- Minimum 3-5 years experience handling editorial duties for a publishing company, ideally working on a variety of web content products in a business-related context
- Excellent writing, editing, web research and proofing skills. Experience writing to a business-to-business audience, and/or a vertical audience is a plus
- Experience with successful completion of editorial projects, ideally as a project manager in an Internet setting
- Advanced experience with Web search engines, online research, SEO and the role of user generated content
- Quick study, ability to learn about new business topics quickly, and the ability to apply journalistic skills to online content creation
- Knowledge and understanding of small business a plus
- Ability to work quickly and accurately in a high-volume work environment
- Strong work ethic
Channel Editor / Weddings
In general, Channel Editors are involved with writing, editing, tracking, managing, updating and otherwise dealing with text and video content for several business-to-business and business-to-consumer sites and publications, including Business.com, Work.com, DexKnows, What Works for Business (blogs, newsletters, etc.) and associated products.
Channel Editors own the vertical site or topic area(s) of their expertise and must recruit expert topic contributors and manage editorial projects. They must schedule assignments, handle freelancer contracts and invoices, plus identify and execute on sources of best-of-the-web content (both text and video) for specific site channels such as technology, retail and management, or vertical categories such as weddings, home improvement, insurance and others.
Channel Editors will write original content; review, edit and comment on content received via outside contributors, and will also be involved with creating content ideas and titles. Channel Editors must be able to work with and in some cases, help develop in-house publishing systems, as well as outside web-based collaboration sites used to coordinate work with third-party contractors.
Using advanced web search techniques, Channel Editors also have responsibility to find appropriate resources to include in articles; fact-check check links and resources submitted by others, and seek out news items of interest to specific types of site users.
Responsibilities
- Writing, editing, researching and updating a wide range of content types, both independently and as directed by other editors and managers.
- Scheduling and communication for projects.
- Web research on content topics.
- Applying independent, creative thinking to the fast-growing content generation responsibilities of several major websites that include both business-to-business and consumer audiences.
- Have familiarity with web publishing techniques including SEO specifically related to the candidates channel or category expertise, and be able to apply those techniques to content.
Skills/Qualifications
- Minimum 3-5 years experience handling editorial duties for a publishing company, ideally working on a variety of web content products.
- Topic specialist: For this Channel Editor position, we are seeking a specialist in the topic area of weddings and all things related or peripheral to this category/channel. This includes everything from announcements and invitations, to hairpieces, handbags, honeymoons, dresses, flowers, venues, tuxedos, toasts, rings, bubbles, balloons and everything in between.
- Excellent writing, editing, web research and proofing skills. Experience writing to a business-to-business audience, and/or a vertical audience is a plus.
- Experience with successful completion of editorial projects, ideally as a project manager in an Internet setting.
- Advanced experience with Web search engines, online research, SEO and the role of user generated content.
- Quick study, ability to learn about new business topics quickly, and the ability to apply journalistic skills to online content creation.
- Knowledge and understanding of small business a plus.
- Ability to work quickly and accurately in a high-volume work environment.
- Strong work ethic.
Customer Care Representative
Customer Care Representative (CCR) is responsible for maintaining CRM data integrity with regards to proper Client, Account and Lead assignment. The CCR is also responsible for building and maintaining relationships with a segment of Business.com's Featured Listing clients as well as all Standard Listing clients. The position involves account support for a select group of active clients as well as handling incoming questions from Self-Service Enrollment clients.
Responsibilities
- Ensure lead sources are updated daily in CRM
- Maintain the Client Review Queue in CRM on a daily basis
- Handle reactive and proactive client issues based on pre-determined service level requirements.
- Utilize campaign optimization, product knowledge and objection handling skills to ensure a specific client retention goal.
- Re-define client needs and campaign goals to assist in further optimization of each campaign.
- Create proposals as needed as well as coordinating/implementing mapping optimizations.
- Review/update Titles, Descriptions, URLs/landing pages, Tracking codes, Categories, CPCs, and Multi-links.
- Follow-up with client base on a pre-determined scheduled using emails and phone calls.
- Traffic research, review traffic increases and partner traffic questions, requesting relevancy reports as needed.
- Coordinate with Finance on collection issues.
- Additional responsibilities and special projects as required.
Skills/Qualifications
- A bachelor's degree preferred.
- 1-2 years of sales/marketing/advertising/client services experience preferred.
- Experience and ability to handle customer concerns and client needs in an expedient and courteous manner.
- Strong understanding of the Internet and Internet advertising.
- Ability to work with specific metrics, including revenue and retention goals.
- Intuitive/creative thinker.
- Professional demeanor.
- Strong written and verbal communication skills.
- Computer skills including solid knowledge of spreadsheets (MS Excel), word processing (MS Word) and CRM systems.
- Ability to function both independently and as part of a team.
- Ability to adapt to a changing environment quickly and easily.
- Problem identifier and solver.
- Able to handle multiple priorities.
- Strong attention to detail and organizational skills.
Inside Sales Account Executive
As an Account Executive at Business.com, you will sell some of the most effective advertising on the internet - Search Engine Advertising has proven ROI. Our sales team is looking for self-motivated, career-oriented sales people interested in driving their own income and taking charge of their own career advancement. You will conduct consultative sales of search engine advertising. You will drive new business, developing profitable long-term client relationships through your sales calls.
Responsibilities
- Successfully hit sales revenue goals
- Execute on sales cycle; cold calling, proposal generation.
- Qualify and answer each prospect's questions regarding the service
- Maintain relationships and manage current advertising accounts and prospects
- Actively participate in bi-weekly book of business review meetings with Sales Manager
Skills/Qualifications
- Minimum 1 year sales experience
- Online advertising sales experience (preferably Inside Sales)
- Familiarity with sales advertising concepts
- Excellent computer skills, including sales information systems
- Strong work ethic and a high level of professionalism and integrity
- Goal-oriented
- Strong communication and organizational skills
- Track record of success in sales
- Bachelor's degree
Managing Editor
The Managing Editor will be involved with writing, editing, tracking, managing, updating and otherwise dealing with journalistic-type content for a wide range of sites and publications, including Business.com, Work.com, DexKnows, What Works for Business (blogs, newsletters, etc.) and associated products. The Managing Editor will also manage editorial projects, including scheduling assignments and handling invoices for contractors and will identify sources of best-of-the-Web content for site topics. The Senior Editor may also be involved with helping to conceive and create online video content.
May also be required to review, edit and comment on content received via outside contributors, and will also be involved with creating content ideas and titles. This person will need to work within BDCs in-house publishing and content management systems, as well as outside web-based collaboration sites used to coordinate work with third-party contractors.
Using advanced Web search techniques, the Senior Editor will have responsibilities for finding appropriate resources to include in articles; fact-check check links and resources submitted by others, and seek out news items of interest to site users, such as small business owners and entrepreneurs.
Responsibilities
- Independently writing, editing, researching and updating a wide range of content types for the primary BDC audience of business-to-business users, as well as a consumer audience in the DexKnows realm.
- Direct and/or oversee other editors and freelancers with responsibilities for copy editing, reviewing, fact checking and commenting on content submitted via outside vendor relationships.
- Scheduling and communication for projects.
- Web research on business topics and consumer topics, especially in vertical categories that can be seen in the structure of either Business.com or DexKnows.com.
- Applying independent, creative thinking to the fast-growing content generation responsibilities of several major websites that include both business-to-business and consumer audiences.
- Have familiarity with web publishing techniques including SEO and be able to apply those techniques to content, in sync with the companys desires to achieve site pages and content that can monetize.
- Participate in the companys content-related social media efforts, including posting comments in relevant online communities, blog posts, Twitter, FaceBook and others.
Skills/Qualifications
- Minimum 5-10 years experience handling editorial duties for a publishing company, ideally working on a variety of web content products in a business-related context.
- Excellent writing, editing, web research and proofing skills. Experience writing to a business-to-business audience, and/or a vertical audience is a plus.
- Experience with successful completion of editorial projects, ideally as a project manager in an Internet setting.
- Advanced experience with Web search engines, online research, SEO and the role of user generated content.
- Knowledge and experience in online social media as it relates to a content-creation effort such as ours.
- Quick study, ability to learn about new business topics quickly, and the ability to apply journalistic skills to online content creation.
- Knowledge and understanding of small business and entrepreneurship a plus.
- Ability to work quickly and accurately in a high-volume work environment.
- Strong work ethic.
Search Marketing Analyst
The Search Marketing Analyst will take the lead in reporting and analysis for Business.com's extensive Search Marketing efforts (Keyword PPC Advertising). The SMA role will be focused on reporting and analyzing program performance trends as well as identifying opportunities for system optimizations. This person should be highly inquisitive, analytical, pro-active, organized and be able to work independently.
Responsibilities
- Take charge of all aspects of core reporting to demonstrate program success, including weekly, monthly and ad hoc reporting. Report program performance to senior executives.
- Monitor and analyze program performance to identify areas of opportunity for system optimization. The candidate must be able to quickly diagnose performance issues and propose and implement solutions.
- Work with engineering resources to develop and QA system enhancements.
- Work with Product, Sales, and Finance departments to develop systems and reports to support company initiatives.
Skills/Qualifications
- 2-3 years experience in analytical activity, preferably financial, online media, advertising or direct marketing environment.
- Strong analytical thinker
- Ability to multitask and meet concurrent deadlines within a fast-paced environment
- Expert in MS Excel
- SQL experience required
- Familiarity with online advertising technologies and terminology
- Articulate communicator and teamwork mentality
- Proven track record of success
- High level of integrity with a strong work ethic
- BA or BS in Finance, Business or related quantitative field
Senior Java Software Engineer
As a Senior Java Software Engineer, you will be an integral part of a high caliber team responsible for developing the current and next generation of advertiser and user facing systems for Business.com, the premier B2B directory & search engine on the internet, and DexKnows.com, the leading provider of local commercial search.
Responsibilities
- This position involves design, implementation, and maintenance of current and future web based applications. You will be expected to produce quality, highly scalable and reliable applications using Java, JEE, and Spring frameworks using Linux and Windows environments. You will work on enhancing our existing advertiser systems as well as developing new systems as necessary to support the deployment and growth of our large-scale B2B user-generated content community.
Skills/Qualifications
- Five or more years of development experience in Java and JEE (JSP, Servlets, EJB, Tag Libraries) on UNIX, Linux, and/or Windows.
- Five or more years of experience using Web Servers (Apache) and JEE Application Servers and specifically experience with JBoss, Tomcat and/or Resin is a plus.
- Five or more years of experience using relational databases (SQL Server, Oracle, and DB2).
- One or more years of experience with Spring Framework is a plus.
- Experience with XML and Web Services.
- Experience with mission critical, high volume OLTP systems.
- Experience with full development life cycle.
- Experience with Domain Driven Design & Development.
- Must have the ability to work in a fast-paced, rapidly changing environment.
- Creativity, Intelligence, High level of professionalism and integrity.
- Excellent communication and interpersonal skills.
- Ability to work with end-users and developers.
- Strong work ethic and a high level of professionalism and integrity.
- Experience with online advertising is a strong plus.
- Bachelor?s Degree in Computer Science or related discipline.
Senior Web Analyst at DexKnows, Denver
Research, analyze, and report on both website consumer usage and advertiser product performance. The reports and analysis are essential to optimizing paid traffic spend, proving advertiser value, and improving the consumer website experience. Must have a passion for digging into data to identify anomalies and/or trends that will drive key business initiatives. Must be a quick learner, detail oriented, and strategically focused. Flexibility and the ability to meet deadlines are critical.
Responsibilities
- Publish monthly traffic performance reports by collecting and integrating data from various sources.
- Execute ad-hoc analyses to support advertiser value/performance, traffic source performance, and the competitive market space.
- Create traffic forecast models for both the desktop and mobile platforms.
- Perform deep-dive and exploratory analyses such as traffic source lifetime cost.
- Define website tracking and reporting requirements.
Skills/Qualifications
- Bachelor?s degree
- 3+ years of Internet marketing and/or product management experience. Knowledge of SEO, PPC, and/or Affiliate programs is critical.
- 3+ years experience with web metrics and/or web analytics tools such as Omniture, WebTrends, Google Analytics, or Coremetrics.
- Advanced MS Excel and PowerPoint skills, VB Script a plus.
- Exp. querying relational databases with MS Access, SQL, or other reporting tools.
Software Configuration Engineer
The Software Configuration Engineer will have at least four years of SCM experience to aid in the current and future development of Business.com. Own the various development, test and production environments, ensuring that all environments are built, configured and changed in the same reproducible manner.
Responsibilities
- Creates and maintains an organized configuration management plan.
- Builds and maintenance for development, QA and production environments.
- Ownership of build, deployment and framework process to ensure fast and repeatable builds.
- Ownership of up-to-date documentation for all application runways.
- Provide recommendations to other departments for SCM needs.
- Accountable for the quality of the and availability for the production and test environments.
Skills/Qualifications
- SCM - Software Configuration Management
- 4+ years in SCM
- Heavy Java development experience with maven
- Ant
- Subversion
- Unix shell scripting
- Windows scripting
- IIS experience
- SQL experience
- Java application server experience
- Release management experience
Software Engineer - Java, JEE
This Software Development candidate will work as part of a team to design and develop a variety of web applications.
Responsibilities
- Reporting to the Director of Engineering, the candidate will work as part of a team to design, develop and implement highly scalable and reliable enterprise n-tier, distributed applications using Java and Java EE technologies in Linux and Windows environments
Skills/Qualifications
- 3-5 years of experience developing in Java and Java EE (JSP, Servlets, EJB, Tag Libraries) on UNIX, Linux, and/or Windows.
- Experience using relational databases (Oracle, SQL Server, DB2).
- Experience using Web Servers (Apache, IIS) and Java EE (JEE) Application Servers (WebLogic, Dynamo, JBoss, Resin).
- Experience with XML and Web Services.
- Experience with mission critical, high volume OLTP systems.
- Experience with full development life cycle.
- Bachelor's Degree in Computer Science or related discipline.
- Experience with online advertising is a strong plus.
- Strong work ethic and a high level of professionalism and integrity.
Strategic Account Executive, East - South Norwalk, CT
Business.com is the must buy for reaching business buyers online! We offer you the opportunity to sell advertising with proven ROI, while working with a great team of professionals who are passionate about their work! If you are ready to be paid what you are worth for closing online ad sales, this is the job for you! Business.com is looking for an upbeat, focused and proven new media sales person to join our successful East Coast team.
Responsibilities
- Responsible for regional prospecting of East Coast advertisers and agencies
- Pursue and manage new opportunities from initial contact to closure of the sale
- Cover all Agencies, SEOs, SEMs , maintaining up to 150 client direct relationships
- Close 10 new deal per month 120 deals a year
- Generate 20 proposals per month
- 4-5 face-to-face client meetings per week
- Attain annual quota
Skills/Qualifications
- Track record of exceeding quota
- Understanding of the Internet, online search and directory space, B2B marketing
- 3-5 years sales experience in the online advertising
- Successful track record from selling from a virtual office
- Strong communication, organization and writing skills
- Excellent computer skills
- Intelligent and Creative
- Strong work ethic and a high level of professionalism and integrity
- Bachelor's degree
Strategic Account Manager
The Strategic Account Manager is responsible for building and maintaining relationships with Business.coms Strategic Sales clients. The position involves assisting with pre-sale activities, optimizing and up-selling existing advertisers, general account management and providing daily support to achieve team revenue goals.
Responsibilities
- Work side by side with Strategic Account Executives (SAEs) to sell into new business and assist with up-selling existing clients
- Assist SAEs with pre-sale activity by adapting new clients to our specific guidelines
- Timely and accurate campaign implementation based upon internal guidelines and processes
- Manage time expectations for clients and SAEs in regard to campaign requests
- Thorough knowledge and understanding of all internal systems to respond to general and specialized client requests; including billing inquiries, click activity inquiries, bidding requests, relevancy issues, etc
- Manage all reporting based on clients needs and campaign details
- Have a deep understanding and ability to analyze client ROI / CPA goals and data, media buying cycles, Web site architecture, product / service update schedules, marketing philosophy, target demographics, etc
- Create and implement custom advertising solutions for each client
- Work with the internal colleagues to up-sell client base on keyword/category expands and improve titles and descriptions
- Provide end-to-end customer service for campaign/client needs
- Responsible for special projects as assigned
Skills/Qualifications
- A bachelor's degree in business, advertising or a related field preferred
- 4-6 years of sales/marketing/advertising experience preferred
- Strong understanding of the Internet and Internet advertising
- Intuitive/creative thinker
- Professional demeanor
- Outstanding written and verbal communication skills
- Outstanding computer skills including solid knowledge of spreadsheets (MS Excel), word processing (MS Word) and CRM systems
- Ability to function both independently and as part of a team
- Ability to adapt to a changing environment quickly and easily
- Problem identifier and solver
- Able to handle multiple priorities
- Strong attention to detail and organizational skills
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