Jobs at Business.com

At Business.com our mission is to help business decision makers quickly find everything they need to manage, grow and be successful in their businesses. We have a tremendously talented and dedicated staff who have created a dynamic, innovative company culture. We support them in their efforts by providing a competitive compensation package and an entrepreneurial work environment.

Our Compensation includes:

• Competitive base salary
• Medical, dental and vision; HMO or PPO - effective first of the month, following date of hire
• Medical and dependant care flexible spending accounts
• Life insurance, supplemental life insurance and long-term disability
• 401(k) program
• Paid vacation, floating holidays and national holidays
• Paid sick-time, jury service, and bereavement
• Free parking
• Financial incentives for "green" commuters

Our Benefits Include:

• Facilitated opportunities for inter-departmental communication
  • Lunch & Learn programs presented by employees
  • CEO-Employee lunches
  • Special interest and volunteer committees
• Full-time Staff Development Specialist dedicated to employee professional development and growth
• Free Lunch
• Several seasonal all-company events each year
• Business.com "buddy" assigned to each new hire to help him or her learn the ropes
• Great location in Santa Monica with many amenities within walking distance
• Recently re-designed office with employee lounge and art work provided by the LA County Museum of Art and our staff

The following job opportunities are currently available:

1. Configuration Management Engineer
2. Customer Care Representative
3. Inside Sales Account Executive
4. Marketing Manager
5. Online Content Editor
6. Product Director
7. Senior Software Engineer - Spring, Java, JEE
8. Software Engineer - Search & Content Engineer
9. Strategic Account Executive -Southwest (Dallas, Houston, Austin)
10. Vice-President of Sales

Business.com is an equal opportunity/affirmative action employer. We consider applications from everyone without regard to race, creed, color, religious preference, sexual orientation, marital status or age. We believe that diversity is the key to our creativity.

Responsibilities

• Creates and maintains an organized configuration management plan
• Builds and maintenance for development, QA and production environments
• Ownership of build, deployment and framework process to ensure fast and repeatable builds
• Ownership of up-to-date documentation for all application runways
• Provide recommendations to other departments for SCM needs
• Accountable for the quality of the and availability for the production and test environments
• All other duties as assigned.

Skills/Qualifications

• SCM - Software Configuration Management
• 4+ years in SCM
• Heavy Java development experience with maven
• Ant
• Subversion
• Unix shell scripting
• Windows scripting
• IIS experience
• SQL experience
• Java application server experience
• Release management experience

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Responsibilities

• Ensure lead sources are updated daily in CRM
• Maintain the Client Review Queue in CRM on a daily basis
• Handle reactive and proactive client issues based on pre-determined service level requirements.
• Utilize campaign optimization, product knowledge and objection handling skills to ensure a specific client retention goal.
• Re-define client needs and campaign goals to assist in further optimization of each campaign.
• Create proposals as needed as well as coordinating/implementing mapping optimizations.
• Review/update Titles, Descriptions, URLs/landing pages, Tracking codes, Categories, CPCs, and Multi-links.
• Follow-up with client base on a pre-determined scheduled using emails and phone calls.
• Traffic research, review traffic increases and partner traffic questions, requesting relevancy reports as needed.
• Coordinate with Finance on collection issues.
• Additional responsibilities and special projects as required.

Skills/Qualifications

• A bachelor's degree preferred.
• 1-2 years of sales/marketing/advertising/client services experience preferred.
• Experience and ability to handle customer concerns and client needs in an expedient and courteous manner.
• Strong understanding of the Internet and Internet advertising.
• Ability to work with specific metrics, including revenue and retention goals.
• Intuitive/creative thinker.
• Professional demeanor.
• Strong written and verbal communication skills.
• Computer skills including solid knowledge of spreadsheets (MS Excel), word processing (MS Word) and CRM systems.
• Ability to function both independently and as part of a team.
• Ability to adapt to a changing environment quickly and easily.
• Problem identifier and solver.
• Able to handle multiple priorities.
• Strong attention to detail and organizational skills.

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Responsibilities

• Successfully hit sales revenue goals
• Execute on sales cycle; cold calling, proposal generation.
• Qualify and answer each prospect's questions regarding the service
• Maintain relationships and manage current advertising accounts and prospects
• Actively participate in bi-weekly book of business review meetings with Sales Manager

Skills/Qualifications

• Minimum 1 year sales experience
• Online advertising sales experience (preferably Inside Sales)
• Familiarity with sales advertising concepts
• Excellent computer skills, including sales information systems
• Strong work ethic and a high level of professionalism and integrity
• Goal-oriented
• Strong communication and organizational skills
• Track record of success in sales
• Bachelor's degree

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Responsibilities

• Develop strategic marketing campaigns targeting specific advertiser prospect profiles, establish list criteria, create customized messaging and offers, manage creative development and production, and measure and deliver results.
• Develop and manage lead nurturing campaigns to build prospect relationship through the sales cycle with the ultimate goal of new client conversion.
• Oversee marketing requirements for updates and future redesign of the Business.com Ad Center, Knowledge Center, Press Center, and About Us sections of the site.

Skills/Qualifications

• 5-7 years of Marketing experience, ideally with direct marketing/direct mail experience (list pulls, A/B testing, creative development, response rate/ROI measurement and interpretation, mail house experience, matchback/tracking analysis, etc.) in an online business environment
• Experience with marketing and sales automation software (ex. Eloqua, Pardot, etc.) preferred but not required
• Experience in project planning, critical path schedule development, cross-functional team management, and business and technical requirements preparation
• Results-driven, self-motivated and able to work in a dynamic environment
• Able to work under tight deadlines
• Strong interpersonal skills; work well with internal stakeholders and vendors
• Able to assess business needs and translate them into technical requirements to achieve desired reporting and results
• High level of enthusiasm and energy
• Excellent verbal and written communication skills
• Sharp analytical skills and ability to process data into actionable results
• Bachelors degree in Business, Marketing or related field

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Responsibilities

• Provide post-live review of Featured and Directory Inclusion listing titles, descriptions, URLs/landing pages, keywords and listing placement in the Directory.
• Edit listings for grammatical accuracy, adherence to Business.com editorial guidelines and style.
• Provide pre-live review of non-paid Directory Listings for inclusion in the Directory.
• Coordinating/implementing mapping optimizations.
• Develop content for the Business.com Help Center, including text and video tutorials on FAQs and optimization tips; update all tutorials as needed.
• Additional responsibilities and special projects as required.

Skills/Qualifications

• BA/BS in Business, Advertising, English, Journalism or a related field.
• Sales/marketing/advertising/client services experience preferred.
• Copy editing/proofreading experience preferred.
• Excellent written and verbal communication skills.
• Outstanding computer skills; expertise with Microsoft Office suite and CRM systems.
• Strong understanding of the internet and the online advertising industry.
• Experience handling concerns and urgent issues in an expedient and courteous manner.
• Ability to adapt to a changing environment quickly and easily.
• Strong work ethic and a high level of professionalism.
• Ability to work individually and as part of a team.
• Problem identifier and solver.
• Strong attention to detail and organizational skills.
• Intelligence, Creativity, and Integrity.

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Responsibilities

• Champion & shepherd new product and content initiatives, which improve user experience and achieve targeted key metrics improvements.
• Coordinate initiatives with other departments - specifically Engineering, Marketing and Sales and Product team members to achieve results.
• Monitor financial and non-financial key performance indicators and create regular reporting for Sr. Staff on trends affecting performance.
• Create and manage prioritized list of projects. Provide ongoing reporting on active projects and lessons learned from past initiatives.

Skills/Qualifications

• Exceptional degree of intelligence, analytic skill, conceptual thinking, common sense and leadership. Strong business acumen
• Strong leadership, product and project management and organizational skills
• Results-oriented with a willingness to take responsibility and initiative
• Must work well in a "start-up" and metrics-based environment, including experience with A/B and multivariate testing methodologies.
• Competitive mind-set to enter and win in an already competitive marketplace
• Some ability to manipulate data in MS Access, SQL and Excel
• Proven ability to write product specifications
• Excellent written, verbal and presentation skills
• Detailed understanding of internet technologies

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Responsibilities

• Work as part of a team to design, develop and implement highly scalable and reliable enterprise n-tier distributed applications using Java EE technologies in Linux and Windows environments. You will work on enhancing our existing advertiser software systems and developing software to support the deployment and growth of a large-scale B2B user-generated content community.

Skills/Qualifications

• 3-5 years of experience developing in Java and Java EE, (J2EE) (JSP, Servlets, EJB, Tag Libraries) on UNIX, Linux, and/or Windows.
• Experience using relational databases (SQL Server, Oracle, and DB2).
• Experience using Web Servers (Apache) and Java EE Application Servers (WebLogic, Dynamo, JBoss, Resin).
• Experience with Spring is a plus.
• Experience with XML and Web Services.
• Experience with mission critical, high volume OLTP systems.
• Experience with full life cycle development .
• Bachelor's Degree in Computer Science or related discipline.
• Must have the ability to work in a fast-paced, rapidly changing environment.
• Intelligent and creative.
• Excellent communication and interpersonal skills.
• Strong work ethic and a high level of professionalism and integrity.
• Experience with online advertising is a strong plus.
• BSCS or similar degree

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Responsibilities

• Reporting to the VP, Search and Content Engineering, the candidate will work as part of a team to design, develop and implement highly scalable and reliable enterprise applications with Java and/or Microsoft technologies (C#) in multiple environments

Skills/Qualifications

• 3-5 years of experience developing for a high traffic Internet site, preferably in Java (JSP, Servlets) on UNIX, Linux, and/or Windows, such as C#.
• Experience using relational databases (Oracle, SQL Server, DB2).
• Experience using Web Servers (Apache, IIS) and Java EE Application Servers (WebLogic, Dynamo, JBoss, Resin).
• Experience with XML and Web Services.
• Experience with mission critical, high volume OLTP systems.
• Experience with full development life cycle.
• Experience with online advertising is a strong plus.
• Bachelor's Degree in Computer Science or related discipline.
• Creativity, Intelligence, Integrity
• Strong work ethic and a high level of professionalism and integrity
• BS, Computer Science

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Responsibilities

• Hit or Exceed quarterly and annual revenue goals
• Cover all Agencies, SEO's, SEM's in territory as well as maintain up to 100 client direct relationships.
• Qualify and answer each prospect's question regarding the BDC service.
• Pursue and manage opportunities through to closure of the sale.
• Face-to-face client meetings as needed.
• Respond to inbound inquiries for information on the product.
• Discuss and convey the benefits/advantages of the BDC product offering.
• Prepare daily and weekly call reports to regional VP as requested.
• Air travel as needed.
• Responsible for regional prospecting.

Skills/Qualifications

• Track record of exceeding quota.
• Understanding of the Internet, online search and directory space, B2B marketing.
• 5-7 years sales experience, preferably in the online, media or high tech industries.
• Strong communication, organization and writing skills.
• Strong work ethic and a high level of professionalism and integrity.
• Creativity and Intelligence
• Bachelor's degree.

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Responsibilities

• Create and execute the Sale strategy, including organizing and right-sizing the Sales teams, partnering with RHD Sales teams, and all other functions to assure consistent sales growth exceeding revenue goals.
• Use industry best practices to develop a complete Sales business process for the Inside and Field teams including the hiring, training and retention of the appropriate sales organization, promotional programs and new business development best practices and techniques.
• Develop a complete sales pitch and training program, including a winning core selling proposition, key sales point elevator pitch, consultative skills to highlight ?hot button? selling points based on advertiser feedback, and clear guidance on overcoming common objections.
• Manage by numbers. Establish a clear sales milestone pipeline, measure activity and activity quality at each milestone, and utilize the pipeline as both a coaching mechanism and a means to accurately project sales productivity vs. goals.
• Partner with the VP, Marketing to create effective sales marketing programs, including lead development, sales marketing materials and other sales marketing programs.
• Leverage all other company resources to maximize revenue and meet sales goals.
• All other duties as assigned.

Skills/Qualifications

• The successful candidate will have had success in creating a repeatable, predictable sales process in a metrics-driven environment.
• Solid experience online advertising. Experience and contacts in B2B advertising sales, and pay-for-performance online advertising, is desirable.
• Proven ability to build and manage effective sales training, lead development and salesperson performance programs.
• Experience building creative, targeted incentive plans.
• Exceptional degree of intelligence, analytic skill, conceptual thinking, common sense and leadership. Strong business acumen.
• Strong leadership, project management and organizational skills
• Results oriented with a willing to take responsibility and initiative
• Must work well in a "start-up" environment
• Competitive mindset to enter and win in an already competitive marketplace
• Excellent written, verbal and presentation skills
• Creativity, intelligence, integrity
• Strong work ethic and a high level of professionalism

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