Airport kiosks put power in the customers' hands by letting them bypass lines to check-in, choose seating and get their boarding passes. Additional airport self-service check-in kiosks let customers make sure their baggage gets on board. Airlines that use kiosks show improved customer satisfaction, build loyalty and cut costs.
Market analysis by Massachusetts based Venture Development Corporation expects the demand for self-service kiosks, including airport kiosks, to grow over 20% over the next several years. Major software and hardware corporations are hard at work keeping up with this demand and developing kiosk self-service applications, integrating those systems with existing airline systems, creating customized solutions for specific business needs and offering online remote monitoring for management convenience. Building a better kiosk will:
1. Streamline your customers' experience with an airport self-service check-in kiosk.
2. Create innovative designs for kiosks in airports.
3. Customize innovative and intuitive software for use in your kiosks and maintain and monitor kiosks at airports.
Find the perfect airport self-service check-in kioskSome of the biggest names in the software business are already on board with airport self-service kiosks and even dedicate entire departments to their development. These companies offer full service packages, from design and set up, all the way to continuing operation and support.
Catch the customer's eye and keep their attention with sleek and intuitive airport kiosk designGood airport check-in kiosks help customers get through check-in quickly and free employees up for other tasks. Poorly designed kiosks leave customers and employees frustrated and running behind schedule. Look to the experts who, after years of trial and error, know what works for customers and what will leave them holding the bag.
Ensure airport kiosk software isn't hard on your customersSleek design will give you a pretty package. However, if your software doesn't do the job, your airport kiosks won't be of much service to anyone. Make sure your software is well designed, logical and customer intuitive. Take advantage of businesses that offer remote monitoring and support to keep your kiosks up and running.
- Airport kiosks aren't just for customer check-in and baggage. Other kiosk entrepreneurs are cashing in on the airport's captive audience with downloadable music, Internet access, cell phone charging and printers. Explore additional ideas for airport information kiosks that answer customer service needs.