When it comes to operating your law firm, you know that your legal support staff is crucial to your success. Finding the right fit for your firm is key to getting the outstanding results you need. Then, once you've got the right staff, you'll need to focus on training and keeping the staff productive and together.
To retain productive employees, make them feel ownership with the firm and its services. Get the entire office on board with strategic developments so they feel they have a say in the direction of the company. Pay also can be a mighty tool for legal support staff, and you should never underpay a valued employee. Consider the following information when looking to hire and retain law staff:
1. Focus on the person, not the resume. For administrative staff, legal knowledge is a must but procedures can be taught.
2. Remember that it only takes one negative employee on your law staff to bring down morale for the entire office.
3. Once you've hired an effective legal staff you've got to be willing to work to retain them. Be respectful and don't take their efforts for granted.
Hire a legal staffing agencyFind a legal staffing services company that keeps your goals in the forefront. Expertise in placements and taking the time to fully understand your specific needs are critical considerations when hiring legal staffing companies.
Test legal staff skills before a new hireEvaluating a potential employee's skills and knowledge is the key to any effective hire. A number of companies provide tests for job candidates to take, and there's always the option of creating your own.
Explore options in training for legal staffWhile ongoing learning is crucial for staff updates in the law profession, perhaps the best audience for training is new employees and legal support staff. Take advantage of training opportunities via the web or in your city.
- Human resources experts recommend that there always be more than one person who can perform a task. Cross-training your legal staff is a must, but don't assume all employees will be solid performers in all areas.