In every business big enough to have partners or employees, each person knows a little something that colleagues do not. To succeed in the long term, businesses must properly manage this wisdom. To do this properly, you'll need a successful knowledge management system, so:
- Start small.
- Identify a specific goal employees can relate to.
- Create a method for capturing knowledge data.
- Create a method for transferring knowledge data.
Increase your understanding of knowledge managementKnowledge management is a huge topic with many branches that may or may not fit your organization. Before you invest in expensive solutions, extra research may be in order.
knowledge management page.
Create a knowledge repositoryYou need a place to store data. It can be as simple as a centralized file storage location on your server or a dedicated knowledge software application. Knowledge management case studies can be very instructive.
knowledge management software vendors.
Create collaborative knowledge networksAn online or software-based knowledge management system can help you share knowledge and store best-practices documents and data.
- Encourage your employees to tell stories about how their ideas and experiences worked – it's a good way to elicit good ideas, and stories usually provide a context to the knowledge that helps others learn.
- There are many options out there – consider hiring an IT consultant to install or help you learn to use the solutions.