The Better Business Bureau, or BBB, has been around since 1920. It provides information to consumers and businesses so that they can make informed business decisions and resolve problems. Having your business accredited with the BBB is a great way to gain the trust of consumers and other businesses, since it means that your business has met certain criteria.
Here are some things to consider before becoming a member of the Better Business Bureau:
1. Learn how to get your business accredited with the Better Business Bureau.
2. Obtain Better Business Bureau reports on other businesses and charities to review their record of complaints and other issues.
3. Apply for an official Better Business Bureau seal on your business.
Determine the requirements for BBB accreditationThough it's not necessary to have your business accredited with the Better Business Bureau, doing so can gain you trust because of your willingness to meet BBB accreditation criteria. Though each local office of the Better Business Bureau has its own accreditation standards, there are certain minimum accreditation standards that all BBBs must follow.
Find information about businesses and charities at the Better Business BureauKnowing how businesses and charities you plan to have dealings with have handled past disputes can help you make informed decisions. The Better Business Bureau also has a resource library where you can receive alerts and warnings about online security, as well as navigate to articles and reports about important business issues.
Apply for a Better Business Bureau SealHaving an official Better Business Bureau Seal shows that your business record meets a higher standard of customer relations than other businesses. It also shows consumers and other businesses that if any issues arise, you'll likely handle those matters fairly.
Learn about Better Business Bureau conflict resolution standardsIt's important to know how to file complaints with the BBB as well as how to resolve customer disputes should issues arise.
- The Better Business Bureau also offers training on how to resolve issues for employers and employees.