Business quality assurance is the process of continuously making your processes run more smoothly and your products superior to those of your competition. These quality programs are complicated and could require the help of quality assurance managers as well as quality assurance specialists.
You don't need a big budget to institute a solid QA program. Once you get the info on quality assurance, you can set up a business quality assurance plan that will work with your budget. You should:
1. Research quality assurance information for your industry.
2. Find a professional to help draft a QA plan.
3. Institute quality assurance testing at you business.
Research quality assurance information for your industryGovernment or non-government organizations may audit companies in your industry. Make sure to investigate the QA requirements before drafting a plan.
Government Accountability Office for clinical sciences are two accrediting bodies for laboratories. For factories and manufacturers, OSHA and the U.S. Consumer Product Safety Commission have important information regarding QA. For the food industry, you'll want to review FDA food quality guidelines.
Draft your business quality assurance planAs with other aspects of your business' management, a good QA program cannot get off the ground without a clearly defined plan of how to monitor and respond to quality assurance testing.
Get the personnel to keep your business quality assurance plan goingA good quality assurance program will assign quality assurance managers and quality assurance specialists to the task of constantly monitoring your business's activities.
Perform quality assurance testing and a quality systems audit regularlyThe cornerstone of a good quality assurance plan for businesses is the quality systems audit. The quality systems audit is a process that tests how well your business is following the QA plan. It also can be useful in identifying areas that your business should work on.
document that guides you through an audit. Check The Quality Digest and the American Society of Quality for other help and guidance.
- Hire the right number of people. Piling work on a few employees will only reduce your company's QA abilities.
- Focus on the regulatory and accreditation basics. Work on streamlining and improving operations once you have the initial QA system under control.
- Use consultants and part-time external help when possible.