Directory of customer service consultants and customer retention consulting services. Hire an expert to assist with setting up a customer service department, or to update customer service policies.


Purchasing Resources for Customer Service Consultants

One World Direct, Inc.

At One World you get the right words and the right people: career call center agents who speak American English and know how to sell. Fully integrated fulfillment center.

One World Direct, Inc. Visit owd.com

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Relationship Management

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Relationship Management

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ACCENT Marketing Services, LLC

Headquartered in Louisville, Kentucky; comprehensive customer relationship management company that designs, develops and implements complete database marketing campaigns, customer data intelligence solutions and customer service programs.




AG Smith Consulting and Training

An independent consulting firm specializing in call center consulting and general telecommunications consulting services to businesses.




Bare Associates

Company designs comprehensive customer service feedback programs for companies.




Barnhill Associates, Inc.

Provider of systems analysis and integration services for business process automation, business applications development and network solutions; also a provider of technical services. Services are provided to multiple industries. This company was capital




BC-Group International

Call center/enterprise management consulting firm specializing in partnerships with customer organizations to achieve significant performance capabilities in customer service, quality, productivity and sales.




Bell Canada - Contact Centre Solutions

Firm offering customized end-to-end solutions for the contact center environment, including network solutions, equipment, voice and data integration, online solutions, application development, consulting and training.




Cognetics Corp.

Provider of software design, development and consulting, supporting large organizations in knowledge management systems development and Legacy re-engineering. Services are provided to multiple industries.




Colin Pearce\'s World Sales Center (Australia)

Speaker & consultant site providing advice for direct sales, marketing & customer service on the Internet or face to face.




Competitive Business Strategy Group (CBSG)

Consulting and training company that focuses on customer retention and loyalty.




Cooper Research Group

Customer satisfaction and market research consultants who help companies understand their customers' satisfaction with products and services, their marketplace, and their competitors.




Tips & Advice to help you make your decision on Customer Service Consultants

Customer service is the cornerstone of any type of business, across all industries. Whether dealing with customers, potential customers or even suppliers this is one issue that can always stand to be improved. Improving customer service will not only enhance the experience of current clients, but will open many doors. This is why several businesses rely on customer service consultants. They know the concepts to forging solid relationships and negotiating with the most difficult individuals. This is a quality that many services do not possess. Even if this component of the business does not perceive to need changing, there are always ways to improve.

There are several different ... more


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