- CONTENT TYPE
Weigh all of your options for customer care and billing management in the cable industry
With the rising cost of cable services and options like satellite, companies are finding that top-notch cable TV customer service is ...
- Article By Octavia McFerrin
- – July 11, 2010
Follow these guidelines to garner loyalty from customers
The restaurant industry has a high failure rate because of its competitiveness and difficulty retaining customers.
- Article By Ryan Kh
- – October 9, 2016
The why and how of measuring LTV in B2B industries using customer relationship management software.
- Article By Denis Zhinko
- – September 15, 2016
Varying your customer care options is considered multi-channel customer care, and more and more businesses are employing the tactic.
- Article By Business.com Editorial Staff
- – August 8, 2012
Stay abreast of industry issues, news and trends by joining customer relationship management organizations
If you own a company in the customer service industry, you would do well to partner with a customer service organization to strengthen ...
- Article By Tai G.
- – December 15, 2011
Pay attention to insights and use them wisely
Marketing departments play a vital role of gathering feedback and insights from the customer to best understand the future of their message
- Article By Jeff James
- – October 11, 2016
Technology is changing the way consumers interact with their auto service providers.
- Article By Blair Nicole
- – March 10, 2016
Getting familiar with the beauty and personal care products industry
As a beauty products distributor, manufacturer or other related business owner, you work in an industry experiencing continued ...
- Article By Kim Finn
- – July 8, 2010
Stay up-to-date and be prepared with health care management education and training
Whether you want to work for healthcare vendors or currently work in a medical group practice, participating in health care management ...
- Article By Shannon Hurley
- – April 25, 2010
Improve patient management with healthcare CRM software
CRM software for the healthcare industry provides a complete solution to managing patient care. Healthcare CRM software tracks all ...
- Article By Bill Moser
- – November 19, 2010